Swift 3 - AMD CPU security issue

jose23
jose23 Member Posts: 6

Tinkerer
in Swift and Spin Series

ACER - when will you release new bios and finally fix the issue that many of your customers are complaining about??? please be serious about this .. after getting in touch with ACER support team they "currently don't know when this issue will be fixed"…. seriously is this how you treat your customers????

https://community.acer.com/en/discussion/665966/security-vulnerabilities-processor-with-unpatched-amd-agesa-pi-in-acer-swift-3-sf314-43-r2lx

https://community.acer.com/en/discussion/706751/issues-affecting-swift-3-sf314-43-and-sf314-512-amd-zenbleed-vulnerability-and-kb-backlit-issue

https://community.acer.com/en/discussion/706739/amd-zenbleed-vulnerability-bios-version-update-needed-in-acer-swift-3-models-such-as-sf314-43

Answers

  • billsey
    billsey ACE Posts: 34,206 Trailblazer

    As we have stated repeatably in response to your posts. You aren't talking with any Acer employees here. You have to reach out to Acer itself if you ever expect any action. We are all just other Acer users.

    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.
  • Marty11
    Marty11 Member Posts: 119 Skilled Fixer WiFi Icon
    https://community.acer.com/en/discussion/comment/1282657#Comment_1282657

    Dear Billsey,

    Your answer is noted, but Acer redirect people to the community forums, when their products are out of support (after two years).

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