Clear.fi playing Blu-ray?

hinrichsscott
hinrichsscott Member Posts: 8 New User
in 2013 Archives

I thought Clear.fi would play bllu-ray disks but mine own't.  Clear.fi can see the BD disk and title but won't play it.  I've tried to update but it says no updates are available.  My desktop didn't originally come with BD but I added it later and the drive works fine with other applications.  Is Clear.fi suppose to play blu-rays?  since my computer didn't come with BD originally, did I get a limited version?  thanks   

Best Answer

  • Eripsa
    Eripsa Member Posts: 19 New User
    Answer ✓

    I got mine to work again. Hope this helps:

    (Your computer must be bundled with Clear.fi Media)

    You can get Clear.fi Media with the AcerCloud bundle here

     

    1. Uninstall Clear.fi Media
    2. Run Acer eRecovery Management
    3. Find the menu for recovering drivers and programs
    4. Scroll down the list and find Clear.fi Media. Click to reinstall it.
    5. Connect to the internet
    6. Start clear.fi Media and insert your Bluray movie
    7. When prompted, click yes to update aacs key
    8. Fixed

    One night I was asked to update the key but I was not online so I ignored the prompt. Big mistake, because this never appeared again. I'd consider that a bug that might make a lot of other costumers unhappy so if an admin reads this I hope the issue gets escalated to a programmer.

Answers

  • Tommy-Acer
    Tommy-Acer VIP Posts: 6,317 Seasoned Specialist WiFi Icon

    What computer do you have?

    What operating system is on the computer?

  • padgett
    padgett ACE Posts: 4,532 Pathfinder

     W510 with LG BP40 does the same - recognizes the disk & displays the title but Clear.Fi says "unsupported format".

  • Eripsa
    Eripsa Member Posts: 19 New User

    I have the same problem. I have been watching dosens of Bluray movies and today I all of a sudden cant! The movies just wont start.

    Clear.fi says it is up to date. System is Win7 on a Aspire v3-7771g.

     

    Makes me feel unappreciated by Sony if the bluray format is so secure you can hardly play the **bleep** thing. Great purchase...

     

    Any ideas?

     

  • padgett
    padgett ACE Posts: 4,532 Pathfinder

    Did you change the monitor ? Apparently the HDCP spec says BluRay may not play on an analog device. I just tried on an LG tv and it won't play if I connect to the VGA port but will if connected to the HDMI port.

  • Eripsa
    Eripsa Member Posts: 19 New User

    In my case I have just been trying to play it directly on the Laptop.  I have been trying to reinstall/repair the program but I think I just broke it even more. Is there a down link for the Clear.fi Media player?

  • Eripsa
    Eripsa Member Posts: 19 New User
    Answer ✓

    I got mine to work again. Hope this helps:

    (Your computer must be bundled with Clear.fi Media)

    You can get Clear.fi Media with the AcerCloud bundle here

     

    1. Uninstall Clear.fi Media
    2. Run Acer eRecovery Management
    3. Find the menu for recovering drivers and programs
    4. Scroll down the list and find Clear.fi Media. Click to reinstall it.
    5. Connect to the internet
    6. Start clear.fi Media and insert your Bluray movie
    7. When prompted, click yes to update aacs key
    8. Fixed

    One night I was asked to update the key but I was not online so I ignored the prompt. Big mistake, because this never appeared again. I'd consider that a bug that might make a lot of other costumers unhappy so if an admin reads this I hope the issue gets escalated to a programmer.

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