Acer Nitro 5 AN515-46 can't change the screen resolution from 1920x1080 to 1900x1200

andreidoimetri
andreidoimetri Member Posts: 2 New User
edited June 2024 in Nitro Gaming

I can't change the screen resolution from 1920x1080 to 1900x1200 on my Acer Nitro 5 AN515-46 running windows 10

[Edited the thread to add model name to the title]
[Edited the thread to add issue detail]

Best Answers

  • andreidoimetri
    andreidoimetri Member Posts: 2 New User
    Answer ✓

    Hello, I already tried to lower the resolution with no change. On the specks of the laptop it says that it support 1900x1200 resolution, this is 16:10 and 1920x1080 is16:9, it should look and run better at the native resolution of 1900x1200. Is Acer lying about the supported resolution on my laptop or is there something that I missed?

    Thanks!

  • Alejandro_AC
    Alejandro_AC ACE Posts: 13,868 Trailblazer
    Answer ✓

    These are the details shown in the service manual:

    image.png
    image.png

    Regards.

    • Un saludo / All the best
    • Haga clic en "Me gusta" si mi respuesta fue útil o márquela como solución si se resolvió, ¡gracias!
      • Colaborador pro bono, no trabajo ni hablo en nombre de Acer
    • Please click "Like" if my answer was helpful or mark it as solution if it was solved, thanks!
      • Pro bono contributor, I do not work or speak on behalf of Acer
    • MVP de MSFT (2003-21) & Windows Insider & X (alezmvp)

Answers

  • Alejandro_AC
    Alejandro_AC ACE Posts: 13,868 Trailblazer

    Hi @andreidoimetri resolutions are determined by the graphics card, the driver and the refresh rate. In principle, you can only use those that are operational. In any case, if your refresh rate is higher than 60Hz, try lowering it and trying other resolutions or check that the one you want appears.
    The allowed resolutions are those that correctly use the screen and do not distort its content. Why do you need that resolution?

    Regards.

    • Un saludo / All the best
    • Haga clic en "Me gusta" si mi respuesta fue útil o márquela como solución si se resolvió, ¡gracias!
      • Colaborador pro bono, no trabajo ni hablo en nombre de Acer
    • Please click "Like" if my answer was helpful or mark it as solution if it was solved, thanks!
      • Pro bono contributor, I do not work or speak on behalf of Acer
    • MVP de MSFT (2003-21) & Windows Insider & X (alezmvp)
  • andreidoimetri
    andreidoimetri Member Posts: 2 New User
    Answer ✓

    Hello, I already tried to lower the resolution with no change. On the specks of the laptop it says that it support 1900x1200 resolution, this is 16:10 and 1920x1080 is16:9, it should look and run better at the native resolution of 1900x1200. Is Acer lying about the supported resolution on my laptop or is there something that I missed?

    Thanks!

  • Alejandro_AC
    Alejandro_AC ACE Posts: 13,868 Trailblazer
    Answer ✓

    These are the details shown in the service manual:

    image.png
    image.png

    Regards.

    • Un saludo / All the best
    • Haga clic en "Me gusta" si mi respuesta fue útil o márquela como solución si se resolvió, ¡gracias!
      • Colaborador pro bono, no trabajo ni hablo en nombre de Acer
    • Please click "Like" if my answer was helpful or mark it as solution if it was solved, thanks!
      • Pro bono contributor, I do not work or speak on behalf of Acer
    • MVP de MSFT (2003-21) & Windows Insider & X (alezmvp)

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