i have acer aspire lite al 15-52, face recognition is not working

Vinayak_01
Vinayak_01 Member Posts: 2 New User
edited June 6 in Windows 11

When I tried to turn on face recognition It shows camera not compatible what should I do

[Edited the thread to add issue detail]

Answers

  • Alejandro_AC
    Alejandro_AC ACE Posts: 13,317 Trailblazer

    Hi @Vinayak_01 only a small group of cameras are compatible with Windows Hello; typically, these special cameras are only installed on some computers intended for business use.

    All the best.

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  • billsey
    billsey ACE Posts: 34,219 Trailblazer

    The Windows Hello support for your laptop is handled through the fingerprint sensor, not the camera.

    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.
  • Joe9844
    Joe9844 Member Posts: 578 Seasoned Specialist WiFi Icon

    Windows Hello Face requires an Infrared camera, which your laptop doesn't have.