How to fix the SMART detection error? Have a PC po3-650 and it doesn't work

Hamid60
Hamid60 Member Posts: 2 New User
edited June 5 in Predator Desktops

I have a PC po3-650 and it doesn't work because of the SMART detection.

I wanted to reboot it by a USB but it doesn't work.

I'm looking for CMOS battery to reset the BIOS settings, where can I find it?

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[Edited the thread to add model number to the title]

Answers

  • AnhEZ28
    AnhEZ28 ACE, Member Posts: 4,292 Pathfinder

    @Hamid60

    The CMOS battery is found behind the GPU.

    The SMART error could be related to either the HDD or SSD. I assume the Toshiba HDD has a higher error chance. You can try disconnecting the HDD to see if the PC boots up.

    Please remember to include @AnhEZ28 when you want to reply back to my comment so that I can check your response.
    Thank you and have a nice day!
  • Hamid60
    Hamid60 Member Posts: 2 New User

    I did that before but didn't work.

  • billsey
    billsey ACE Posts: 34,246 Trailblazer

    The issue is with the SSD, which is your boot device. The SMART error is trying to tell you the drive has failed, which is the root cause of the inability to boot from it. Hopefully you have a backup, but if not you will need to replace the SSD and reinstall the OS and any apps you use. Your PO3-650 is new enough that you might still be in warranty, in which case Acer will fix it for you, but likely still with the loss of any apps you installed yourself and your data.

    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.

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