My laptop ACER Nitro 5 charging adpater is not working

Sanele_Ascent07
Sanele_Ascent07 Member Posts: 3 New User

Please help my charging adpater is burnt and my laptop is only 5 months old do I qualify for a warranty for a replacement Adpater?

Best Answer

  • Alejandro_AC
    Alejandro_AC ACE Posts: 13,883 Trailblazer
    Answer ✓

    Hi @Sanele_Ascent07 as GAMING6698 has told you, please contact Acer's warranty services to find out the exact terms of the warranty.
    When you charge a computer with the battery status practically at zero, the power supply heats up, this is a normal process, and if the computer is new, the components of the power supply may emit heating odors when they heat up, which is also normal, but if it has stopped working or you consider that the odor is stronger than just heating, as we have told you, contact Acer directly.

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