Critical Low Battery Issue - Acer Swift Go 14

biffalee
biffalee Member Posts: 2 New User

I have a 4 month old Acer Swift Go 14.

I’ve never overcharged it and the battery was fine (lasts 4 hours). Worked perfectly fine until today.

When the battery was low, I went to charge it and all of a sudden it wouldn’t charge. Eventually it died and I got the “Critical low battery” screen.

Used 3 different type C cables to make sure it wasn’t the charger and I even opened up the back and unplugged and plugged in the battery. Tried the reset battery pinhole method as well. No use.

I left it to charge for 30 mins and came back, worked for 5 mins while plugged in and then randomly switched off and got the “Critical Low Battery” screen again.

I’d really appreciate any help, because this is my first time buying an Acer and I really don’t want to have to take it to the repair shop 4 months in.

Answers