Acer Aspire X1430G Internet explorer issue

fadi_nzr
fadi_nzr Member Posts: 4 New User
in 2013 Archives

Hello,

 

When I try to double click on IE 9 It opens for moment and then flashes and closes immedatly

 

I tried the suggested solution from MS and didn't work !

 

Thanks

Answers

  • Tommy-Acer
    Tommy-Acer VIP Posts: 6,317 Seasoned Specialist WiFi Icon

    You will need to provide the "suggested solution from Microsoft" so that we know what you attempted.

     

  • fadi_nzr
    fadi_nzr Member Posts: 4 New User

    http://support.microsoft.com/kb/967896

     

    [edited to the actual URL, not a Google search result]

  • Tommy-Acer
    Tommy-Acer VIP Posts: 6,317 Seasoned Specialist WiFi Icon

    Great, thanks for letting us know the Microsoft article.

     

    Which operating system is on the system?

    What exactly did you do?

     

    Have you considered restoring the system to factory defaults?

  • fadi_nzr
    fadi_nzr Member Posts: 4 New User

    Windows 7 64 bit

     

    I tried uninstalling IE 9 and reinstall it again and didn't work the thing is that I don't internet access

     

    I don't know if I have to update IE !

     

    I didn't try system restore because I don't have helpful checkpoint !

  • Tommy-Acer
    Tommy-Acer VIP Posts: 6,317 Seasoned Specialist WiFi Icon

    I'm a little confused at this point. 

    If you do not access the internet with the system, why is IE9 an issue?

  • fadi_nzr
    fadi_nzr Member Posts: 4 New User

    I meant that I don't connect the machine to the Internet I am just trying to fix the issue with IE 9. Basically when you

     

    double click on IE you get error saying that there no internet access, yet I don't get that.

  • Tommy-Acer
    Tommy-Acer VIP Posts: 6,317 Seasoned Specialist WiFi Icon

    If the machine is not connected to the internet ... why are you launching Internet Explorer ?

     

    Have you completed this?

     

    Let me reset Internet Explorer myself

    To use the Reset Internet Explorer Settings feature from Control Panel, follow these steps:

    1. Close all Internet Explorer and Windows Explorer windows.
    2. Click Start, and then click Control Panel.
    3. In Control Panel, open Internet Options.
    4. Click the Advanced tab, and then click Reset.
    5. In the Reset Internet Explorer Settings dialog box, click Reset.
    6. When Internet Explorer finishes restoring the default settings, click Close, and then click OK two times.
    7. Close Internet Explorer, and then reopen it. The changes take effect the next time that you open Internet Explorer.
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