can I download a recovery disc for aspire 7741 online

Pixiee
Pixiee Member Posts: 1 New User

Answers

  • freeza
    freeza Member Posts: 1,316 Skilled Practitioner WiFi Icon

    Good day

     

    You cannot download the image. Please contact your local Acer support for advise and further assistance in ordering a set of recovery discs.

     

    Regards,

    Freeza

  • Cattwooduk
    Cattwooduk Member Posts: 6 New User

    I've come to the conclusion after this ONE week of owning a brand new Acer and speaking to their support desk as well as email correspondance and reading peoples various problems on this forum... their only solution is to BUY Acer recovery media. Which itself seems poor.

    I see lots of people saying they can't obtain their windows key for the windows OS which came with their laptop. I'm fairly certain that by law manufacturers are legaly obliged to provide the product key for said OS either on the laptop or written on something which comes with the laptop. Saying you have to spend another £50-£70 to obtain your already purchased product is really poor form.

  • freeza
    freeza Member Posts: 1,316 Skilled Practitioner WiFi Icon

    I fully agree. The problem comes in when something has been documented down for you. Example, media/software is chargeable as per warranty booklet. And any Windows OS disc comes with its  own Product Key.

     

    Regards,

    Free

  • geecee71
    geecee71 Member Posts: 4 New User

    I dont uderstand that reply. Surely as the owner of the laptop and its out of the box condition. ie. with windows installed. Then its reasonable to assume that Acer would be happy  to let theirs customer reload the OS, as you would expect to reinstall a driver.

    I coould understand if i need you to send me a phisical item.

    Dissapointing.

    Im not happy with my Acer experience

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