Predator Sense issue in Predator Helios Neo 16 PHN16-71 I have re-installed it several times

xander0924
xander0924 Member Posts: 2 New User
edited February 2024 in Predator Laptops

Model: Predator Helios Neo 16 PHN16-71

My Predator Sense completely broke and isn't letting me change my settings or anything like that. I have re-installed it several times only to have the same issues. Certain prompts (see below) lead to a screen with blank options and I can't exit it unless I reboot the app. Support said factory reset, but as I use this computer for many school things I can't do that. Please help me with anything I can do to fix this, as I don't want balanced mode 24/7.

[Edited the thread to add model number to the title and to add issue detail]

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