I want to format my PC Acer EX215-54-524A Windows 11 laptop PC to factory settings

Yeeeep
Yeeeep Member Posts: 14

Tinkerer

edited February 2 in TravelMate and Extensa

Hi, I wanted to format my Acer EX215-54-524A Windows 11 laptop PC to factory settings, but I can't do it, because when I go to the settings and press reset the PC loads, I choose the settings (keep my files etc.. .) and once the PC is loaded it restarts and sends me to the UEFI settings, but then I don't know what to do because there is actually nothing that can make me continue the reformatting, so I press turn off the PC, but when I turn it back on it tells me that no changes were made, I also tried with the other setting (delete files, apps etc...) but it does the same thing again, how do I solve it?

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