Aspire ES1-522 very slow, screen freezes and cursor 'jumps'

This may help others experiencing similar symptoms. The laptop was handed to me to try to make it useable. It was very slow and difficult to use.

If the windows rotating circle of dots was on screen, they would stick for a second or so before continuing.

When using Word the keystrokes were not registered immediately on screen but they would appear after a delay of about a second.

Using the touch pad to move the cursor was difficult to control as it would freeze and then jump to a new position which was too far across the screen.

I tried many fixes suggested by this forum and ultimately a rebuild using Media Creation Tool. Even this was not successful. I checked all drivers were latest versions and discovered the AMD VGA driver loaded by Windows during the rebuild was dated 2021. However the AMD drivers listed in the Acer recommended downloads are either 2015 or 2016.

I replaced the newer display driver with the older version: 2015/07/ 2215.20.1055.0 and all now seems to work perfectly.

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KJN9000000

Laptops are funny like that sometimes the manufacture provided drivers work better than the one from AMD or Nvidia. Always check default drivers first when a problem arises. Second check storage and Ram especially if issues arise after an upgrade. Depending on the age of a system reapplying thermal paste to the CPU and GPU can prevent early hardware failure due to heat. Somtimes hardware will die with no explination though.

andvvv

yes, sir, you are lifesaver. for start deleting amd driver and reverse to microsfot basic display driver fixed cursor freezing problem. i was installing/unistalling mouse, elan drivers, thinking its the touchpad/mouse problem, at one point even keyboard stopped working, so i have to reinstall whole windows from scratch. interesting, during installation cursor was working fine, smooth, right after loading, even without checking for updates, windows popuped message, changes were made and need to reboot. I guess, this is the point when windows changed basic display adapter to somekind amd driver supplied with installation, after reboot cursor freezing again. So, problem is amd driver. Who can think this? Now 2 question, what the good version of amd driver, and how to restrict from automatically updating? thank you, again.

Billwin

https://community.acer.com/en/discussion/comment/1315230#Comment_1315230

Not sure what you are asking? The drivers are available from the Acer support downloads. And since it was installed two years ago, there has been no further update to the driver on my laptop.

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