W510 does not wake from sleep

bdal1
bdal1 Member Posts: 4 New User

When I close the lid or let it time out and go to sleep it does not wake when open the lid. It doesn't happen every time but it does happen about 8 ties out of 10.

You can tell that it is still on but the screen remains black.

 

I have searched and haven't found any resolution that has worked for me.

 

One recommendation was turning off problem reporting, and that didn't work.

 

I have also preformed all of the firmware updates as well as upgrading to windows 8.1.

The issue is exactly the same in 8.1 as it was in windows 8.

Best Answer

  • bdal1
    bdal1 Member Posts: 4 New User
    Answer ✓

    Just to follow up.

    I did a factory reset to the original windows 8 and the issue has gone away.

    I think it may have been originally caused by my being too aggressive when de bloating. I may have uninstalled something I shouldnt have that caused the issue in the first place.

     

    Anyway;

    problem solved.

Answers

  • Damreal
    Damreal Member Posts: 123 New User

    This was an issue in 8.1 preview ...waking up from sleep in Win 8 and Win 8.1 RTM no issue

  • bdal1
    bdal1 Member Posts: 4 New User

    I had the same issue in windows 8

     

    It is the only reason I upgraded to 8.1 preview in the first place. I was hoping it would solve it.

  • padgett
    padgett ACE Posts: 4,532 Pathfinder

    I found that turning off Fast Boot solved a number of problems. (several threads)

  • Damreal
    Damreal Member Posts: 123 New User

    padgett is correct i complety forgot i had this issue with my 32 gig version

  • bdal1
    bdal1 Member Posts: 4 New User

    Turned fast boot off this afternoon after reading this....

    Didn't work.

     

    Still didnt wake from sleep.

  • bdal1
    bdal1 Member Posts: 4 New User
    Answer ✓

    Just to follow up.

    I did a factory reset to the original windows 8 and the issue has gone away.

    I think it may have been originally caused by my being too aggressive when de bloating. I may have uninstalled something I shouldnt have that caused the issue in the first place.

     

    Anyway;

    problem solved.

This discussion has been closed.