AN515-44-R4KA BIOS Update AGESA fTPM Windows 11 Stuttering, gpu blinking, crackling sound

theluga
theluga Member Posts: 5

Tinkerer

I bought yesterday from the Acer Store a new laptop an Acer Nitro 5 AN515-44

I'm still waiting the arrival but seeing it doesn't received any bios updates.

Even the an515-45 with the same gpu received a gpu fix to increase performance.

A lot of laptops received the bug fixes from amd FTPM problems.

The laptop comes pre-installed with Windows 11.

I see lots of threads of people with Stuttering problems, lack of virtualization, BSODs etc because acer don't care to release an update pushed from AMD 2 years ago.

I can't help but feel ostracized from the lack of customer care and transparency.

In my country, I have 7 days to get free refund from my purchase.

I believe I am going to do just that.

I don't see any mention of the engineers working on a update to fix thoses issues.

Should I send the laptop back after receiving?

Because I don't have any patience to become a second class citizen with a NEW bugged laptop without support and knowing full well that I'm entering in a shithole without exit after 7 days.

Answers

  • theluga
    theluga Member Posts: 5

    Tinkerer

    Even the acer site only has windows 10 drivers knowing full well that they are buggy on Windows 11. And they sell this laptop with Windows 11 pre-installed?

    I'm appalled.