NXHR4EK001XXX - Chromebook is not turning on I have tried a different adapt

EllenH
EllenH Member Posts: 2 New User
edited December 2023 in Chromebooks

This chromebook is not turning on I have tried a different adaptor

[Edited the thread to hide sensitive content]

Answers

  • billsey
    billsey ACE Posts: 34,246 Trailblazer

    For your information, use the C933T-C8R4 model number in the future, it's a lot easier for us to look things up with that. You aren't allowed to post full serial numbers, which is why the moderators edited your title.

    On the left side there is an LED that shows battery status:

    When you plug the charger in, what does it show?

    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.
  • EllenH
    EllenH Member Posts: 2 New User

    Sorry I thought I was in a support area, when it turns out I was in a community area. We have a lot of devices and I am trying to get this returned. I have found the correct place and waiting for a response. Thanks for your help.