Predator Helios 300 overheating/dead manually disconnected the battery for 5 min

qwertyboi
qwertyboi Member Posts: 3 New User
edited November 2023 in Predator Laptops

was used for long sessions of intense gaming for the 3-4 years I’ve had it. Always ran hot but recently it had started shutting down to protect the system. Well the last time it shut off, it never came back on.

I tried a battery reset, opened it up and manually disconnected the battery for 5 min, then connected and the keyboard and lights lit up when I pressed power. However it shut back off fairly fast. Going to let it drain a bit more and then plug it back in to the cord.

My question is do you think it’s just a battery issue or could it very well be a dead motherboard?

[Edited the thread to add issue detail]

Answers

  • PCProb
    PCProb Member Posts: 22 Networker

    Regular overheating will eventually cause damage. Clearing the dust from the fans/vent using a gentle puff of compressed air is normally sufficient to prevent this.

    In order to entirely flatten the buttery you would need to disconnect the AC power supply, disconnect the primary battery, remove the system-board battery (if present), and then either press and hold the Power button for a few seconds, or leave the laptop for a few hours.

  • qwertyboi
    qwertyboi Member Posts: 3 New User

    so I was able to get it started after leaving it for awhile, and it seems to be running fine ( haven’t tried any games yet). However on the acer control panel, it’s not picking up my gpu fan. Says “discrete gpu is idle”

  • PCProb
    PCProb Member Posts: 22 Networker

    The best place to check that the fans are working is in the BIOS.

    A idle GPU fan is not in itself an issue, as long as its not always idle.

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