Power issue or black screen

Anas
Anas Member Posts: 2 New User
Just bought acer e1571 yesterday, and today when i press the power button it shows acer logo but after that screen turns black and laptop shutdown. Sometimes the laptop doesnt start when i was pressing the power button. :/ plz help :/

Answers

  • padgett
    padgett ACE Posts: 4,532 Pathfinder

    1) What operating system do you have ?

    2) Is it plugged in and charging or fully charged ?

    3) Can you get to the BIOS setup ? If so is the hard disk recognized ?

  • Anas
    Anas Member Posts: 2 New User
    Win 8
    Fully charged
    No i cant go to the bios setup
  • padgett
    padgett ACE Posts: 4,532 Pathfinder

    Then I'd take it back to the store and exchange for a new one & check out before you leave.

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