Travelmate P2 TMP214-52 screen causes eye pain

simonc8
simonc8 Member Posts: 16 Troubleshooter
I've never had this with any other laptop or desktop monitor, but after about 5 minutes looking at the screen on my new Acer laptop my eyes start to feel blasted. I've tried setting the brightness to minimum but it doesn't help. The screen resolution is the same as other laptops I've used with no ill effects. Could it be something to do with the screen refresh rate?

Grateful for any suggestions, because at the moment I'm finding the laptop practiacally unusable.

Answers

  • William_mk2
    William_mk2 ACE Posts: 4,198 Pathfinder
    simonc8

    We need to determine whether it is a hardware or software issue. 

    Try f2 while turning on the computer.   It will go to bios.    Please check whether the display is looking good on bios. 

    If it is a software issue try the following the steps..
     
    Try windows x 
    go to device manager 
    expand display adapter
    right click on display driver - uninstall 
    Restart the computer 


    It should work fine.. 


    If it is still not working 
    Uninstall the display adapter from device manager 
    Don’t restart the computer. 
    Go to support.acer.com 
    chose your country 
    type snid or chose your model 
    go to drivers 
    Install the display driver 


    It should work fine. 
     

    Please try to connect a external monitor to your laptop and check whether the display is looking good on external monitor. 

    Click on "Like" if you find my answer useful 

    Click on "Yes" if it answers your question.


    Please click YES if I answered your question

    I am not an ACER employee
    B  Thank you and have a BLESSED AND HAPPY DAY  B


                                         ★★ WILLIAM - MRK ★★

  • simonc8
    simonc8 Member Posts: 16 Troubleshooter
    edited May 2022
    Thanks for these very helpful suggestions. I'll try them out over the next days (but just now I'm still trying to give my eyes a rest).
  • billsey
    billsey ACE Posts: 34,645 Trailblazer
    There isn't a lot that special about your display, it's running at a normal 60Hz refresh rate so shouldn't flicker more than any other display. You can try adjusting the brightness down or turning on Windows' night light mode (System; Display; Night Light) to reduce the blue.
    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.
  • rizlohaze
    rizlohaze Member Posts: 1 New User

    I thought I am the only one with this issue.. bought this acer travelmate p215 like 6 months ago.. I am literally dying.. I PUT MY LAST MONEY ON THIS LAPTOP FOR WORK AND I AM HAVING SEVERE HEADACHES EVERY SINGLE DAY IN MY LIFE LAST 6 MONTHS.. EVERYDAY I WAKE UP AND HAVE TO START THAT ***** WORST LAPTOP EVER.. AFTER 10-20 MINS MY HEADACHE STARTS GOES UNTIL I SLEEP.. I STARTED TO SLEEP 3-4 TIMES EVERYDAY..HAD TO SPLIT MY SLEEPS INTO 3 IN DAY, BECAUSE OF THIS HEADACHE.. I AM TAKING 3-4 SHOWERS EVERYDAY JUST TO RELIEVE AND IT ALL STARTED WITH THIS LAPTOP.. NEVER EVER WILL BUY ANYTHING ACER OR RELATED EVER AGAIN.. EVEN RIGHT NOW I AM TYPING WITH PAIN.. TODAY I UNINSTALL/REINSTALL EVERY DRIVER MAYBE THE 20TH TIME AND FORMAT THE LAPTOP 10TH TIME IN A YEAR ALL BEC. OF THIS *****..