Power-off USB charging feature Nitro AN517-41

Kobredabre
Kobredabre Member Posts: 4 New User
edited July 2021 in Nitro Gaming
I got a fresh Nitro AN517-41 laptop and, since I don't want/need power-off USB charging feature, I downloaded Acer Quick Access and disabled it in the options but it doesn't work. Devices connected to that port are still working, shine or charge when the laptop is powered off. I also disabled Fast startup in Windows power options but that didn't helped either. Tried to install Quick Access and start it as administrator, same thing. What I also noticed is that Bluelight shield option in Quick Access doesn't work either. Does anybody knows about the working solution for this, maybe some registry tweak? Tnx

Thread was edited to add model name to the title


Answers

  • Balatekie
    Balatekie ACE Posts: 1,353 Pioneer
    Hi @Kobredabre, 

    To change your USB port's power settings, you need to open the device manager. In Windows 10, you do that by right-clicking Start and selecting Device Manager.

    devicemanager1

    The Device Manager in Windows 10. Click on the section that says Universal Serial Bus Controllers. When the listing expands, look for the items marked USB Root Hub. You may see one or several labeled USB Root Hub (xHCI). Those are typically your USB 3.0 ports. Right-click one of the hubs and select Properties. Click the Power Management tab and uncheck Allow the computer to turn off this device to save power. Click OK and you're done.

    devicemanager2

    Uncheck this box to charge other devices in sleep mode. Hope this helps!

    Regards, 

    Balatekie

     :) If you think I've answered your question, please hit the Accept Answer:)

  • Kobredabre
    Kobredabre Member Posts: 4 New User
    Hello @Balatekie

    Thank you for your answer but I don't need that. I want to completely disable power-off USB charging feature, like it is said here in the Quick Access:



    As you can see from the picture it's disabled but my devices connected to USB port with the power feature are still getting power after PC shutdown. Also, that Bluelight Shield option doesn't work too. Seems like something is wrong with the app and this model, even that app is downloaded from official support page for my PC:



    Maybe someone with the same model (Nitro AN517-41) can confirm that this is working for him?

    Tnx
  • Rembou
    Rembou Member Posts: 9

    Tinkerer

    Hello did you solve the problem? I'm facing the same thing. I disable in the Acer access but still charging in power off mode

  • Puraw
    Puraw ACE, Member Posts: 13,388 Trailblazer
    https://community.acer.com/en/discussion/comment/1028920#Comment_1028920

    Uninstall Quick Access you don't need that app for your model laptop, just disable USB Selective suspend in Power Plan:
    https://www.elevenforum.com/t/enable-or-disable-usb-selective-suspend-in-windows-11.10251/

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