Why does my wifi keep shutting off? it does not show any available networks.

Leideevee_212
Leideevee_212 Member Posts: 2 New User
edited October 2023 in Chromebooks

My wifi keeps shutting off on it own and won't reconnect me or show any available networks. Just started happening. I tried to reach out to Acer for help but because it's out of warranty they won't help me unless I pay which quite frankly I think is [Content Removed] and unfair.

[Edited the thread to hide sensitive information and to add issue detail]

Answers

  • billsey
    billsey ACE Posts: 34,246 Trailblazer
    edited October 2023

    What computer do you have? Your full model number is usually on the same sticker as your serial number, it should look something like xxxxx-xxx-xxxx. What WiFi chip does it use? When you see the problem, if you move close to the router does it work again?

    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.
  • Leideevee_212
    Leideevee_212 Member Posts: 2 New User

    Its an Acer Chromebook spin 11 model

  • billsey
    billsey ACE Posts: 34,246 Trailblazer

    There have literally been hundreds of different Spin 11 models over the years. You have to look at the sticker to get the full model number, or the original box…

    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.

Categories