Predator Triton 500 PT515-51 Black screen but fans running and keyboard light up

Hi everyone,

When I started my laptop today Windows decided to update on its own, so after a couple of restarts the laptop started powering on and off quite rapidly. So I decided to press the power button to force it to shutdown. At the moment, the laptop turns on and off without even posting or showing the predator logo. What I have noticed is that this only happens when plugged in. Once I remove the charger and use the battery, the laptop just stays on with nothing on the display (keyboard RGB lights up and fans running) indefinitely.

I have no clue what is happening, I'm thinking maybe Windows decided to mess around with the BIOS firmware and something happened? Any tips would be helpful.

Is the laptop power cycling when plugged in a debug thing by Acer? Like the laptop is trying to recover itself using a USB or something?

Also, does anyone know where Acer's repair shops are in Australia?

Thanks.

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AnhEZ28

@qdzjczj

It is better to start a new thread as it will get more people's attention to help with your current situation.

Is it a newer model? It seems weird that it doesn't produce the .fd file after extracting.

qdzjczj

@AnhEZ28

Thank you for replying! My model is PT516-51s, and I downloaded bios v.1.07 from here: https://www.acer.com/us-en/support/product-support/PT516-51s/NH.QE8AA.001/downloads

I also tried other versions, but they are same.

AnhEZ28

@qdzjczj it might be the .bin file. You might try that out.

qdzjczj

@AnhEZ28 Should I use it the same way as described in your previous post?

AnhEZ28

@qdzjczj yes, try that method.

Commodore_1995#

https://community.acer.com/en/discussion/comment/1236090#Comment_1236090

Did this problem occur after trying to update the bios? You need to add the correct bios name. But it is not allowed to publish this procedure in the community. You may need to rewrite the bios.