My Predator PHN16-71 single stick ram is working duel stick not working

anik4good
anik4good Member Posts: 13

Tinkerer

I have tried this method

  1. single slot 1 stick ram is working in any slot ( new+old ram)
  2. duel stick ram i have try to change their slot from 1 to 2 and vise verca still no display coming

means single stick is working fine in any slot both for new ram and old ram but when i try to install 2 ram at once no display

i have tried this method

remove ram stick from 2 slot then remove cmos battery then remove main battery and press and hold power button for more then 60 seconds but so far no display

and if i remove one ram and then its showing bios reset and display came so that means bios reset is working

The new RAM module I attempted to install is the "KINGSTON FURY IMPACT 16GB DDR5 4800MHZ GAMING SODIMM RAM."

my laptop spec: https://store.acer.com/en-my/acer-predator-helios-neo-16-phn16-71-77hu

So Please anyone help me regarding this

Thanks

Answers