Nitro 5 turned off while playing games. Please help.

Jssar
Jssar Member Posts: 12 New User
edited October 2023 in Nitro Gaming

i was playing a game and all of the sudden my laptop turned off it was plugged in while playing and now it doesnt show any power or display i hold the power button any help?

[Edited the thread to add issue detail]

Answers

  • AnhEZ28
    AnhEZ28 ACE, Member Posts: 4,287 Pathfinder

    @Jssar

    Can you still see the blue power indicator? Try to perform a power reset by unplugging the charger and hold the power button for 10 secs.

    Please remember to include @AnhEZ28 when you want to reply back to my comment so that I can check your response.
    Thank you and have a nice day!
  • Jssar
    Jssar Member Posts: 12 New User

    @anhEZ28 no it doesnt no power at all no lights no signals

  • AnhEZ28
    AnhEZ28 ACE, Member Posts: 4,287 Pathfinder

    @Jssar even with the charger plugged in ?

    Please remember to include @AnhEZ28 when you want to reply back to my comment so that I can check your response.
    Thank you and have a nice day!
  • Jssar
    Jssar Member Posts: 12 New User

    yes and i even tried holding down the power button-for 15 secs

  • subhamsubham
    subhamsubham Member Posts: 3 New User

    It sounds like your laptop is experiencing a power issue.

    if your laptop is still under warranty, opening it up or attempting extensive repairs yourself might void the warranty, so it's often best to seek professional help if you're not comfortable with hardware troubleshooting.

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