Acer Swift 3 sf314-59 stuck in restarting loop

RobHC
RobHC Member Posts: 3 New User

My Swift 3 sf314-59 is stuck on the restarting screen after the latest Windows 10 update. (Sept 11 2023)

Windows asked if I wanted to install the latest ?? Security update, I don’t know exactly which one, I said yes and the machine then started to restart and for the last 3 hours it has stayed on the blue screen just looping with the word “Restarting” displayed.

I haven’t been able to interrupt this process so far, the power button does nothing, it is not responsive to ctrl alt delete.

I have had it plugged in hoping it would complete, but I suspect it is just stuck.
Any suggestions? Should I unplug the power and just let the battery drain so I can get back to normal boot or bios?
Thanks

Answers

  • RobHC
    RobHC Member Posts: 3 New User

    Well never mind, after waiting another 30 minutes or so Windows rebooted ok.

  • RobHC
    RobHC Member Posts: 3 New User

    FYI, if anyone else experiences long restarting times in this situation my current system is Windows 10 22H2 and the update that took so long is the 2023-08 Cumulative update for Windows 22H2 for x64-based Systems (KB5029244)

  • Puraw
    Puraw ACE, Member Posts: 14,505 Trailblazer
    edited September 2023

    OK, glad to hear you got it to work.

  • billsey
    billsey ACE Posts: 34,932 Trailblazer

    Yeah, that is a fairly big update that lays the foundation for the 23H2 update coming up, likely in October.

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