My SF313-52-53EC doesn't boot (black screen)

Owl94
Owl94 Member Posts: 1 New User
in Swift and Spin Series

Hello,

My SF313-52-53EC doesn't boot. When pressing the power button, the keyboard lights go on, but the screen is black.

I have already tried to hold the power button during 30 sec, to hold the battery reset pinhole button during more than 1 minute and to let the battery drain with the keyboard on. Nothing worked. I also couldn't get access to the BIOS settings by pressing F2.

Answers

  • Puraw
    Puraw ACE, Member Posts: 13,477 Trailblazer
    https://community.acer.com/en/discussion/691201/my-sf313-52-53ec-doesnt-boot-black-screen

    You have a USB-C port that supports Thunderbolt 4 PD, try to charge your laptop with a 100-Watt USB-C charger the battery may be depleted, and your "brick" power adapter may be broken. These chargers all work with your laptop: https://www.zdnet.com/article/best-usb-c-laptop-charger/

  • Pariston
    Pariston Member Posts: 20 Troubleshooter
    https://community.acer.com/en/discussion/691201/my-sf313-52-53ec-doesnt-boot-black-screen

    This is also a constant problem with my SF314-43. Even disabling windows modern standby did not fix it.

    It seems to not shutdown properly. The only way I can get around it is to boot into linux then turn it off from there. So yeah, I'm definitely sure this is a Windows 10/11 problem.

  • StevenGen
    StevenGen ACE Posts: 12,188 Trailblazer
    https://community.acer.com/en/discussion/691201/my-sf313-52-53ec-doesnt-boot-black-screen

    Try and do a Hard Reset, not the usual reset with just pressing the power key, as a Hard Reset will reset the Super IO and Chipset chips that govern 95% of your laptops functions/commands and they could be frozen. A Hard Reset consists of taking the main battery out, disconnecting the RTC/BIOS battery and then shortening the +&- bios battery mainboard plugs pins to reset the CMOS, then take the ram out and SSD, leave all components disconnected for 1 hour, and then reconnect all components, see if the laptop reboots. Otherwise, there could be either an eDP screen cable/plugs problem that its plugs have come lose or one or both of the eDP cable plugs has shorted at either the screen end or mainboard end and the laptop LCD screen is not getting an image or it could be the screen itself that needs replacing, as I don't think that the integrated cpu graphics has been affected at all, which is the case with the dedicated gpu model of this laptop the SF313-52G that has an NVidia MX250 gpu. Btw and imo and If the hard reset doesn't work, I would strongly recommend that you either send/take your laptop to Acer Tech Support in your country or to an experienced technician in your area that has all the tools to analyze your laptop and fix the appropriate circutry issues that are stopping this laptop from projecting an image.

    Short the +&- bios battery mainboard plugs pins, shown below:

    image.png

    Note: If you get this laptop booting and operational, and seeing that this laptop has major performance issues you need to make sure that you have your laptops bios up to date to its last Version 1.08 - Enhance system performance bios version, and make sure that all windows and Intel drivers are up to date, I would even upgrade this laptops OS to Win-11, as your Swift SF313-52 is Win-11 compatible with its Intel i3/i5 and i7 10Th Gen cpu and the required 2.0 TPM security.

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