I tried to upgrade the ram of my laptop acer p253-e

cooncorde
cooncorde Member Posts: 2 New User
edited September 2023 in TravelMate and Extensa

Hello, I tried to upgrade the ram of my laptop. I bought two Crucial RAM CT2KIT51264BF160B, 4gb each, after I installed them, the pc didn't boot.

I reinstalled the original one, and the pc started again.

Could you help me to solve the problem? Thank you.

[Edited the thread to add issue detail]

Best Answer

Answers

  • Have you tested each ram memory module individually?

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  • Alejandro_AC
    Alejandro_AC ACE Posts: 13,319 Trailblazer
    Answer ✓

    Hi @cooncorde the compatible Crucial modules are the following:

    and your reference does not appear, they are probably not compatible with your device, consult directly with the seller or Crucial.

    All the best.

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  • cooncorde
    cooncorde Member Posts: 2 New User

    thank you for your help. I ordered an other Ram module from another brand, which should be compatible with my device.

  • You are welcome.


    I don't know if it is Kingston, but this manufacturer also offers compatible modules:

    All the best.

    • Haga clic en "Me gusta" si mi respuesta fue útil o márquela como solución si se resolvió, ¡gracias!
    • Colaborador pro bono, no trabajo ni hablo en nombre de Acer
    • Please click "Like" if my answer was helpful or mark it as solution if it was solved, thanks!
    • Pro bono contributor, I do not work or speak on behalf of Acer
    • MVP de MSFT (2003-21) & Windows Insider & (alezmvp)