Acer E-12 EI322QUR monitor arm I can’t figure out how to get it on or a specific adapter to buy.

AMSmokes
AMSmokes Member Posts: 3 New User
edited August 2023 in Monitors

I recently bought an Acer E-12 Nitro from Sam’s club, I purchased a 32 inch monitor arm for it, as it is a 31.5in monitor, I can’t figure out how to get it on or a specific adapter to buy. Anyone got some knowledge?

[Edited the thread to add issue  detail]

Answers

  • Jack22
    Jack22 ACE Posts: 4,093 Pathfinder
    edited August 2023

    @AMSmokes

    Can you provide the full model name.

    I guess it should start with EI

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  • AMSmokes
    AMSmokes Member Posts: 3 New User

    @Jack22 yea, E12 series-EI322QUR monitor

  • billsey
    billsey ACE Posts: 34,219 Trailblazer

    There should be more letters after the EI322QUR, starting with either a P or S. There should be a set of screw holes on the back for a VESA mount, likely either 75mmx75mm or 100mmx100mm.

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  • AMSmokes
    AMSmokes Member Posts: 3 New User
    edited September 2023

    @billsey i think it is Pbmiippx I have looked, there could be screw holes but if so they don’t work with the 32” arm I purchased, it is a 75x75 100x100

  • billsey
    billsey ACE Posts: 34,219 Trailblazer

    Here's a snippet from the user manual:

    image.png

    It looks like there should have been four standoffs in the box that allow attaching the VESA mount.

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  • Athon
    Athon Member Posts: 1 New User

    I have the same problem. I am unable to attach it to my monitor arm

  • billsey
    billsey ACE Posts: 34,219 Trailblazer

    Do you have the standoffs installed?

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