acer Nitro 5 AN517-55 not turning on my biggest problem on this notebook is not turning on easily.

Serkan51755
Serkan51755 Member Posts: 50 Troubleshooter
edited August 2023 in Nitro Gaming

Hello all i am a bit dissapointed on buying acer nitro 5 series gaming notbook. i bought this notbook 5 months ago since then problems never ending . my bigges problem on this notbook is its not turning on easly . i have to reset battary at least 5 times in a day to turn it on. Yeah its turning on but how every it takes too long . and today i found out something . when my notbook not turning on , i unplug everything and sit it up side down a few minutes and its turning on. what do you think what can cause of this ?

[Edited the thread to add model name to the title and add  issue  detail]

Answers

  • Serkan51755
    Serkan51755 Member Posts: 50 Troubleshooter

    also having driver irql not less or equal bluescreen. so i atached the minidump files .

  • Hello! Is the problem related to the suspend state? Do not update to version 2.09 as it is an update for rtx2050:

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  • Serkan51755
    Serkan51755 Member Posts: 50 Troubleshooter

    I was thinking about its bios fault actually. And i already updated the bios to lastes update. Why they add that bios update to my labtop driver page for real? Anyway how i will fix that bios? And which bios i must instal? And how i will do that?

  • OK! What video card did your model come with? Does the problem persist after updating the bios?

    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
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    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
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  • Serkan51755
    Serkan51755 Member Posts: 50 Troubleshooter

    Rtx 3060 yes problem persist after updating bios.

  • Serkan51755
    Serkan51755 Member Posts: 50 Troubleshooter

    And when it doest start i upside down the labtop its starting, what can be cause of this? I feel like its because of ram slots. And

  • OK! Try this procedure:
    a) disable fast startup in power options and turn off the computer:

    b) disassemble the computer, disconnect the lithium battery, disconnect the rtc battery, press the power button for thirty seconds and leave the computer off for half an hour:


    It's important to check if your computer has a warranty seal!

    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :)