keyboard stop working - spin 3 sp314-53n

System
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This discussion was created from comments split from: My laptop keyboard has stopped working after I put an SSD in it. Any solutions?.

Answers

  • Amureza
    Amureza Member Posts: 2 New User
    Hello guys
    I have a spin 3 sp314-53n and today I bought a gigabyte nvme ssd 512gb , problem is when i put new ssd and install windows on it , keyboard stop working ( it does in bios ) but when put old ssd everything is good. Original old  ssd is sk hynix 256gb nvme model . Anyone can help me with this ? 
    Thanks for your help.
  • billsey
    billsey ACE Posts: 34,912 Trailblazer
    Did you clone the old drive to the new one, or did you do a clean install? If a clean install you are likely missing some drivers, such as the chipset driver. It's much safer to clone drives so you get all the drivers and such transferred.
    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.
  • tohno
    tohno Member Posts: 1 New User

    Did this resolve the problem? I see other posts that see similar issues. I did a clean install since the SSD died and also cannot see the keyboard in Windows 10 or 11. The keyboard functions in BIOS, and a bluetooth keyboard works as well. I also checked to see if the firmware was the latest version. I will try the driver for the chipset, as I already looked at the generic keyboard driver. Thanks in advance.

  • Hi @tohno this thread is from the year 2022, to have a better visualization please open a new thread.

    Thank you.
    All the best.

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