Acer predator orion 3000 po3-630. Freezing and audio stuttering

Sammz
Sammz Member Posts: 2 New User

Hi,

I've had this desktop for a while now. It always had an audio stutter and freeze which constantly disconnected me from Discord, but it didn't cause much more of a hassle than that so I left it. However, recently I've crashed from this and on the most recent crash a very disturbing and hard-to-explain visual glitch occurred on my screen.

My last crash caused the standard audio stutter, best described as a BRRRR sound. But, usually, the screen freezes for a moment. But, twice now I've crashed, and the second time the frozen screen turned black with the odd red and blue line (curved) set in the monitor as the pixels seem to latch onto somthing. I've never seen this before; honestly, it is hard to describe. Any thoughts or assistance would be fantastic, thanks.

Answers

  • billsey
    billsey ACE Posts: 34,246 Trailblazer

    There used to be an issue with those symptoms when you have Predator Sense running. Setting things up with PS then exiting the program before continuing on with your session cleared up the stutters. The weird colors on a frozen screen sounds different though. Does anything get recorded to Event Viewer during that crash? Does it ever blue screen and give a memory dump? Which OS are you running and is Windows update current? How about the GPU driver version?

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  • Sammz
    Sammz Member Posts: 2 New User

    Now you mention it I do have predictor sense active to monitor the core temperature when I play games, but the stuttering occurs when I don't have it open. I do keep my fan setting using ps to max, would that effect it?

    Nothing is recorded, no blue screen, will have to check on memory dump. Windows 10with up-to-date version and gou driver

  • billsey
    billsey ACE Posts: 34,246 Trailblazer

    A memory dump isn't likely to happen without a BSOD. Do some more testing with PS enabled and disabled to see if it triggers different behavior.

    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.