Acer Swift 1 SF114-34 Wireless display screen mirroring suddenly not working

lmgr
lmgr Member Posts: 2 New User
edited August 2023 in Swift and Spin Series

Manufacturer: Acer
Processor: Intel(R) Pentium(R) Silver N6000 @ 1.10GHz 1.11 GHz
Installed RAM: 4.00 GB (3.81 GB useable)
System type: 64-but operating system, x64-based processor
Windows 11 Home, version 22H2

Tried to screen mirror my laptop to multiple TVs but the connection never completes despite previously working; it will start connecting with both screens showing that they’re working on the connection but before the screen is mirrored, it will just cut out & my laptop will say the connection has failed. This has come on suddenly and I have no idea why.

Recently my laptop has also been randomly blue screening, showing a sad face & restarting itself but it always restarts too quickly for me to get a photograph of the problem screen or to use the QR code that comes up so I’m not sure what the issue is.

I’ve restarted the wifi router, turned my laptop & the TVs on & off multiple times, run scans to check for viruses & malware but nothing is being flagged. Currently working my way through clean up scans. I use Avast for virus security etc.

[Edited the thread to add model name to the title]

Answers

  • What is the exact model? Example: a515-55-5890. About the problem, try updating the drivers of the wireless network card and the graphic adapter, on the intel website: https://www.intel.com.br/content/www/br/pt/support/intel-driver-support-assistant.html

    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • lmgr
    lmgr Member Posts: 2 New User

    @egydiocoelho Thank you for replying; the model is Acer Swift 1 SF114-34. I have updated the drivers of the wireless network card and the graphic adapter however the issue is still occurring.

  • billsey
    billsey ACE Posts: 34,356 Trailblazer

    I'll ask the moderators to move this thread to the Swift section instead of Switch.

    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.
  • Check this setting:

    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :)