Nitro 5 AN515-55 intel pcie controller x16 1901 : An ACPI Power Object failed to transition state

Haroon66
Haroon66 Member Posts: 6

Tinkerer

edited August 2023 in Nitro Gaming

Hey guys!

I've been with this issue for almost a year now but still I haven't found myself a fix for this. Due to this issue my nvidia gpu also doesn't work. It would be of great help if you suggest any fixes/tips.

model - Acer Nitro 5 AN515-55

Thanks in advance!

[Edited the thread to add model name to the title]

Answers

  • StevenGen
    StevenGen ACE Posts: 12,065 Trailblazer

    The error message “An ACPI Power Object failed to transition state” is usually related to a problem with the graphics chip. It can be caused by a driver issue or a hardware problem. You can try updating the Firmware that the AN515-55 has to update the Intel PCIe Controller x16 1901 which is Firmware v101a that is on the bios page and also update the bios to its last version 2.06, as that also has an update called "
    1. Improve for GPU protection" and it was updated 2021/09/29.

    You can also try running the Hardware troubleshooter as it will help in resolving the issues with hardware and resolve any simple issues found. If these solutions don’t work, you may need to test your NVidia graphics chip and its vcore as it might be damaged, and the mainboard might need replacing as a worst case scenario. Look at the AN515-55s NVidia graphics as I don't know what version NVidia graphics you have as it could be the high-end chips (controller chips: GN20-E3 or E5 or E7) which are model #: RTX3060 or RTX3070 or the RTX3080 or the low-end (controller chips: N18P-G61 or GN20-P0 or P1) which are model #: GTX1650 or RTX3050 or GTX3050Ti., so that is what you have to do and find out.

  • Haroon66
    Haroon66 Member Posts: 6

    Tinkerer

    Hi, so my laptop has a gtx 1650 gpu, and i tried to run the v101a .exe file and the cmd returned saying the display adapter is not compatible. I've attached a screenshot of that as well.

  • Haroon66
    Haroon66 Member Posts: 6

    Tinkerer

  • StevenGen
    StevenGen ACE Posts: 12,065 Trailblazer

    The reason for all that above is because that firmware update that is in the Nitro AN515-55 Drivers & Manuals is not for the GPU that your AN515-55 has, as there are many NVidia RTX30xx that this laptop came with, and its unfortunate that Acer does not list which GPU model firmware this update is for, as they use to list the GPU model numbers like RTX30xx, now the firmware update for the AN515-55 is a hit and miss affair with Acer listing it as "Firmware - Update Nvidia discrete VGA VBIOS and improve performance. - 2021/05/27 - v101a".

  • Haroon66
    Haroon66 Member Posts: 6

    Tinkerer

    So is there any possible fixes for this issue, or else it's a lost case?

  • StevenGen
    StevenGen ACE Posts: 12,065 Trailblazer

    Thats the only firmware listed by Acer, don't use any other firmware as you might brick your gpu, try the other fixes for that error.

  • Haroon66
    Haroon66 Member Posts: 6

    Tinkerer

    ok, do you recommend any other fixes; the once mentioned at first is already done. thanks

  • Can you tell the idhardware of the device that has the problem?

    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • Haroon66
    Haroon66 Member Posts: 6

    Tinkerer

    edited August 2023

    SNID: XXXX

    [Edited the thread to hide sensitive information]

  • I don't understand why your post was edited by a moderator. A device's idhardware does not violate community terms.

    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • kirapareser
    kirapareser Member Posts: 1 New User

    i dont know why this conversation stopped , i got this issue and find that there's many people got this too, but i can't try this solution because don't know the reason why i'm not able to install the firmware which are listed for my model, and one thing i'll never understand that acer supporter is never found on this kind of solution
    please continue, i can give more information and maybe we can solve this

  • Puraw
    Puraw ACE, Member Posts: 13,207 Trailblazer

    Hi, start a new thread with your full laptop configuration, year of purchase, your issues and what you have tried already, and we will try to help.