Acer Aspire 3 a315-24p-r1kb Not turning on how come I cannot open my laptop?

cloweedy
cloweedy Member Posts: 3 New User
edited August 2023 in Aspire Laptops

Hi, I "shut down and update" my laptop yesterday night, and when I am going to use it after 12hrs, I noticed that it won't turn on, I tried charging it and the blue light on the right hand of the laptop turns on, meaning that the charging works. But how come I cannot open my laptop? How can I resolve this? Thanks.

[Edited the thread to add model name to the title and add issue detail]

Answers

  • Jack22
    Jack22 ACE Posts: 4,092 Pathfinder

    @cloweedy

    Try to remove the charger and press and hold the power button for 30 seconds. Than try to turn it on.

    May i have the model of your laptop?

    Click on 'Yes' if the comment answers your question!
  • Phuffakerson
    Phuffakerson Member Posts: 2 New User
    edited August 2023

    I'm sorry to hear that you're experiencing issues with your laptop. A potential solution to try is performing a hard reset. To do this, disconnect the charger and any other peripherals connected to your laptop. Then, press and hold the power button for about 15 seconds. After that, reconnect the charger and try turning on the laptop again.

  • Emma_
    Emma_ Moderator, Member Posts: 226 Moderator

    Hello!!

    @cloweedy

    1)Unplug the AC power adapter. 2)Press and hold the Power button down until the unit goes off. 3)Search for a pinhole that has a battery symbol next to it on the backside of your laptop, insert a small paperclip in the battery reset pinhole, press and hold it down for 25 seconds.

    or

    I would suggest you check all cable connections, then disconnect the CMOS battery, leave the laptop to rest for 15 Mins, then reconnect CMOS battery and try whether it helps.

    Regards,

    LunaNova14

  • What is the exact model? Example: PH315-55-5890.

    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
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  • cloweedy
    cloweedy Member Posts: 3 New User

    If I insert a paperclip to the pinhole, will it void my warranty? Also, is it this one? (please see attached photo)

    Thank you!

  • Resetting the battery will not void the warranty!

    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :)