acer nitro 5 an 517-54-77KG Some upgrade troubles

Zaldrik
Zaldrik Member Posts: 9 New User
edited August 2023 in Nitro Gaming

Hi! I have acer nitro 5 an 517-54-77KG and first time i add m2 ssd for 1tb and it work perfect.
Then i add hdd for 1tb and my cpu start crash and work on 0.18ghz but after restart this problem fix for maybe 5 hours of working. Nice i remove this hhd and everything become work perfect. But yesterday i upgrade my ram i had 2x8 now i got 2x16. The memory has the same characteristics but i got crash again and again what can i do? Help me pls if u can <3

[Edited the thread to add model name to the title]

Answers

  • StevenGen
    StevenGen ACE Posts: 12,459 Trailblazer

    Update bios to the last version 1.19 as has support for TigerLake cpu and some ram issues and stability. The issues you are having with the 2.5' HDD, you need to make sure that the SATA cable from the HDD is plugged into the mainboard SATA plug fully and the plug clip is closed properly (see caption below) as if the cable is not plugged in properly this will affect the laptops performance and even make the laptop not boot, this happened to me with my AN515-56 with a Seagate 2TB HDD.

    With the memory make sure that the new 2x 16GB modules are DDR4-3200MHz CL22 type ram, this is the memory specs for your laptop:

    Only install these 16GB DDR4-3200MHz CL22 type ram as below:

  • Zaldrik
    Zaldrik Member Posts: 9 New User

    Hi! I update bios to 1.19 but still has thos problem. If we talk about ram Kingston Fury SODIMM DDR4-3200 32768MB PC4-25600 (Kit of 2x16384) Impact Black (KF432S20IBK2/32) i have this one and

    • CL20-22-22 is my type ram

    so update bios didn`t help me

  • Zaldrik
    Zaldrik Member Posts: 9 New User

    and with this quetion i will add one more. i have hdmi port on my laptop i connect monitor and it works perfekt but can i conect 2nd monitor using my type-c. I will repeat that my model is acer nitro 5 an 517-54-77KG

  • Zaldrik
    Zaldrik Member Posts: 9 New User

    and i think i will add some screen shots and sorry for Russian language but i think u will understand

    this screen shot a bit old because now i have 32 gb of memory

  • Zaldrik
    Zaldrik Member Posts: 9 New User

    and if it will help to fix problem my computer get crashing while i am playing cs:go or albion online but i don`t play another games