My acer nitro 5 cannot power it on but the blue light power is on. What can i do?

Mjane_24
Mjane_24 Member Posts: 3 New User

Acer nitro 5

Answers

  • Puraw
    Puraw ACE, Member Posts: 14,727 Trailblazer

    Unplug and try to reset the battery by inserting a pin in the pinhole at the back of the laptop (with a small battery sign next to it). Keep pressing after you feel a click for 10 seconds. Plug-in the adapter and try to boot. This could be a dead battery issue,

  • Mjane_24
    Mjane_24 Member Posts: 3 New User

    my new acer nitro 5 have no pinhole at the back of my laptop I already find that pinhole but its don’t have. My laptop is acer nitro 5 AN515-46/AN515-58

  • Puraw
    Puraw ACE, Member Posts: 14,727 Trailblazer

    You either bring the laptop to Acer Services in your country or if the Acer warranty already expired, unplug the laptop, open the back with a precision laptop screwdriver set and disconnect the battery cable from the motherboard, press the power button for a minute or 2 and close the laptop, plug in the adapter and try to boot without the battery. If that works, connect the battery cable and try again to boot. If that fails you may have a bad battery.

  • Bianca2885
    Bianca2885 Member Posts: 1 New User

    • Locate the pinhole with the battery symbol on the bottom of the Acer laptop. It will likely be a small circular hole somewhere near the battery.
    • With the AC adapter unplugged, insert a paperclip or pin into the pinhole and press down until you feel it click.
    • Keep holding the pin down for a full 10 seconds. This will force a hardware-level battery reset.
    • Plug the AC adapter back into the Acer laptop while still holding the pinhole reset button down.
    • After 10 seconds, release the reset button and let the laptop boot up.
    • If it powers on properly, the battery reset worked. You may need to let the laptop charge for a while before the battery starts working again.
    • If it still doesn't turn on, the battery is likely faulty and needs to be replaced. You can test with a known good battery if possible.
    • As a last resort, you can remove the battery entirely and just run the Acer laptop via the adapter. The battery will need replaced.