Stylus is not working in SP513-54N-765T

Scally793
Scally793 Member Posts: 2 New User
edited July 2023 in Swift and Spin Series

I have just had a new touch screen fitted on my Spin % and the stylus is not working !!!

[Edited the thread to add issue detail]

Answers

  • billsey
    billsey ACE Posts: 34,944 Trailblazer

    Which Spin 5 model do you have? Your full model number is usually on the same sticker as your serial number, it should look something like SP5xx-xxx-xxxx. They might have put the wrong screen in.

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  • Scally793
    Scally793 Member Posts: 2 New User

    Hi Billsey

    this is the model number

    SP513-54N-765T

  • billsey
    billsey ACE Posts: 34,944 Trailblazer

    OK, Acer only sells the display as an assembly with everything except the back cover included:

    I'm guessing they replaced just the LCD and not the digitizer. You will have to check with your technician to see. The full assembly is more expensive than the LCD on it's own and you need the digitizer layer to have the stylus work.

    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.