Aspire A715-43G - FPS drop problem Why are there FPS drops?

tsunami_bomb
tsunami_bomb Member Posts: 5 New User
edited July 2023 in Aspire Laptops

Hello. I bought a laptop in Ukraine in 2023. Now I am in the USA.
Installed the latest (fresh) drivers from the official website https://www.acer.com/. (chipset driver version 4.03.02.2056)
On Nvidia website downloaded GeForce Experience and then installed new drivers on my NVIDIA GeForce RTX 3050 Laptop GPU.
I play WARZONE 2 or DIABLO 4 (I also tried it on World of tanks) and every 5 minutes there is a drawdown of up to 5-10 frames per second (lasting 7 seconds) And this is repeated every 5-10 minutes in a circle.

  1. Added another bar of RAM (now 16 GB)
  2. Tried to reduce the graphics settings to a minimum - the situation has not changed
  3. Reinstalled Windows and drivers - the situation has not changed

What to do? to whom to write?
Why are there FPS drops?

[Edited the thread to add issue detail]

Answers

  • Commodore_1995#
    Commodore_1995# ACE Posts: 98,322 Trailblazer

    Hello! Check these tips:
    a) set the power plan to high performance.
    b) configure in the control panel, so that the video card works with maximum performance.
    c) disable batteryboost in geforce experience.
    d) charge the battery up to 100%.
    e) uninstall the antivirus.
    f) check cpu and gpu temperature as well.

    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
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  • tsunami_bomb
    tsunami_bomb Member Posts: 5 New User

    cpu and gpu temperature - is good.

    think the problem is in the drivers.
    But where to get others?

  • tsunami_bomb
    tsunami_bomb Member Posts: 5 New User

    Maybe someone knows how to write to ACER support so that they figure out what the problem is?

  • Commodore_1995#
    Commodore_1995# ACE Posts: 98,322 Trailblazer

    Have you checked the other settings?

    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • tsunami_bomb
    tsunami_bomb Member Posts: 5 New User

    a) set the power plan to high performance. - DONE.
    b) configure in the control panel, so that the video card works with maximum performance. - DONE.
    c) disable batteryboost in geforce experience. - DONE.
    d) charge the battery up to 100%. - Playing constantly connected to power
    e) uninstall the antivirus. - No antivirus, windows defender is OFF
    f) check cpu and gpu temperature as well. - I added a video where you can see that the temperature and memory.

    When nothing is running on the laptop (only browser) then i see (use AIDA 64) - GPU CLOCK Drops to 420 MHz and up to 1500 MHz

    https://youtube.com/shorts/9mx8i28SR3c?feature=share
    https://www.youtube.com/watch?v=EWF8kFPVn3g

    1к.PNG
    2.PNG
    3.PNG
    4.PNG

  • eGomes
    eGomes Member Posts: 4,295 Guru
    edited July 2023
    https://community.acer.com/en/discussion/comment/1213747#Comment_1213747

    Hi,

    I think your CPU (92 ºC) is very close to Max. Operating Temperature (Tjmax) 95 °C for AMD Barcelo.

    Try moving your laptop away from the desk surface by a few centimeters or install a cooling pad.

  • Aditya0024
    Aditya0024 Member Posts: 13

    Tinkerer
    https://community.acer.com/en/discussion/comment/1213747#Comment_1213747

    hi

    actually the cpu temps going 90+ isn't that great

    i had this same problem with my nitro 5 that while playing valorant i would get 100+ fps on good graphics settings but suddenly after 10-15 mins of playing it would start to drop frames.

    i think the best solution is to take your laptop to a local repair and service shop as it happens when your air vents are full of dust and thermal paste needs replacement.

    take your laptop to a local repair shop and get it serviced (cleaning, applying thermal paste), it should fix the problem as it happened in my case.

    in my country they charge around 5-10$ for doing this.

    hopefully it fixes your problem

    good luck

  • William_mk2
    William_mk2 ACE Posts: 4,198 Pathfinder

    @tsunami_bomb

    Kindly go through the details from the link given below

    https://community.acer.com/en/discussion/612495/windows-10-11-optimization-guide-for-gaming

    Click on "Like" if you find my answer useful 

    Click on "Yes" if it answers your question.


    Please click YES if I answered your question

    I am not an ACER employee
    B  Thank you and have a BLESSED AND HAPPY DAY  B


                                         ★★ WILLIAM - MRK ★★

  • tsunami_bomb
    tsunami_bomb Member Posts: 5 New User

    friends, laptop 2 weeks since it was bought. I don't think they didn't put thermal paste in the factory. maximum temperature of the processor 95 degrees. I have 92. I think there is something else. regarding the optimization of windows - did it but the problem did not go away.

  • Commodore_1995#
    Commodore_1995# ACE Posts: 98,322 Trailblazer

    What happens when you update the bios to the latest version?

    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • eGomes
    eGomes Member Posts: 4,295 Guru
    edited July 2023
    https://community.acer.com/en/discussion/comment/1213821#Comment_1213821

    Please, download and run the HWMonitor tool while you play any game and notice this drop in FPS performance.

    Then, attach here a screenshot with the results of all the available sensors.

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