acer nitro 5 AN515-51 This blue thing keeps on flashing..why?

Harshtoppo
Harshtoppo Member Posts: 4 New User
edited July 2023 in Nitro Gaming

Can anyone tell me the solution

[Edited the thread to add model name to the title]

Answers

  • Alejandro_AC
    Alejandro_AC ACE Posts: 14,027 Trailblazer

    Hi @Harshtoppo what does it mean?

    Thank you.
    All the best.

    • Un saludo / All the best
    • Haga clic en "Me gusta" si mi respuesta fue útil o márquela como solución si se resolvió, ¡gracias!
    • Colaborador pro bono, no trabajo ni hablo en nombre de Acer
    • Please click "Like" if my answer was helpful or mark it as solution if it was solved, thanks!
    • Pro bono contributor, I do not work or speak on behalf of Acer
    • MVP de MSFT (2003-21) & Windows Insider & (alezmvp)
  • Harshtoppo
    Harshtoppo Member Posts: 4 New User

    Check screenshot

  • Harshtoppo
    Harshtoppo Member Posts: 4 New User

    https://drive.google.com/file/d/1mliy546Bx_YMq2Whtntsz4GPMxIxKq-6/view?usp=drivesdk

    Check this link

  • Alejandro_AC
    Alejandro_AC ACE Posts: 14,027 Trailblazer

    Thank you, I see that you are referring to the lower blue band, it can be caused either by an incorrect driver or by the screen itself.

    Can you connect an external monitor or TV and see if that happens too? This would give a hint of the problem.

    What exact model of laptop do you have and what version of Windows installed?

    Is the graphics driver provided by Acer or by the card manufacturer? You should preferably install Acer's.

    Thank you.
    All the best.

    • Un saludo / All the best
    • Haga clic en "Me gusta" si mi respuesta fue útil o márquela como solución si se resolvió, ¡gracias!
    • Colaborador pro bono, no trabajo ni hablo en nombre de Acer
    • Please click "Like" if my answer was helpful or mark it as solution if it was solved, thanks!
    • Pro bono contributor, I do not work or speak on behalf of Acer
    • MVP de MSFT (2003-21) & Windows Insider & (alezmvp)
  • Harshtoppo
    Harshtoppo Member Posts: 4 New User

    my external monitor doesn't show blue band

    I use acer nitro 5 AN515-51 which is running latest windows 10 home single language

    graphics drivers are from intel which shows on the official website of acer

  • Alejandro_AC
    Alejandro_AC ACE Posts: 14,027 Trailblazer

    In this case, everything indicates that the problem is an internal problem of the screen itself.
    If you access in safe mode, does it also show the problem?

    Thank you.
    All the best.

    • Un saludo / All the best
    • Haga clic en "Me gusta" si mi respuesta fue útil o márquela como solución si se resolvió, ¡gracias!
    • Colaborador pro bono, no trabajo ni hablo en nombre de Acer
    • Please click "Like" if my answer was helpful or mark it as solution if it was solved, thanks!
    • Pro bono contributor, I do not work or speak on behalf of Acer
    • MVP de MSFT (2003-21) & Windows Insider & (alezmvp)