After the update the model name might have been removed
same happened to me when i reset my laptop but with help of support i could install it
When the Acer Support teams wake up and fix Acer Predator Helios 500 PH517-51
LI78
Member Posts: 8
Tinkerer
When the Acer Support teams wake up and fix Acer Predator Helios 500 - Predator Sense Issue??????
(Thread was edited to add model name to the title)
(Thread was edited to add model name to the title)
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Answers
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Which Helios 500 series do you think has a predator sense issue? For example, PH517-52? Or PH517-61?
Jack E/NJ
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Predator PH517-51 sense no work on Windows 11 (21H2).all version Installer is no support to install.
Edited the content to hide sensitive information.0 -
I don't believe Acer has yet released drivers for Windows 11 support with the PH517-51 models. They will provide a new Predator Sense application when the drivers are ready.
Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.0 -
Should post soon. You just have to keep checking like the rest of us ACER users. Meanwhile, you can try to install the following app to see if it works for you.
Jack E/NJ
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No work for me :-(JackE said:Should post soon. You just have to keep checking like the rest of us ACER users. Meanwhile, you can try to install the following app to see if it works for you.
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Sorry. Just keep checking the Acer download site for the Win11 updates. But we users can't predict exactly when they will be released. Win11 is still a work in progress and it's Microsoft release was obviously pre-mature for many machines and apps that ran fine under Win10.
Jack E/NJ
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After the update the model name might have been removed
same happened to me when i reset my laptop but with help of support i could install it0 -
Football game again.
Acer kick to Win11 bugs.
Win11 kick back to Acer no update
😡😡😡
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pls share the step how to install
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Hi JackE
I tried to follow your guidelines by installing the app from the link you shared but it didn't resolve my problem.
Here is the link that you had recommended.
Should post soon. You just have to keep checking like the rest of us ACER users. Meanwhile, you can try to install the following app to see if it works for you.https://global-download.acer.com/GDFiles/Application/Predator Sense/Predator Sense_Acer_3.00.3170_20210819_W11x64_A.zip?acerid=637812880438196412&Step1=NOTEBOOK&Step2=PREDATOR&Step3=PREDATOR PH517-52&OS=ALL&LC=en&BC=ACER&SC=PA_6 https://shootthesoccer.com/
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This is an old thread. So it's best to start your own new thread by clicking on the ask a question button.
Jack E/NJ
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That version isn't for the PH517-51, it's for the PH517-52. Acer doesn't have support yet for Windows 11 on the PH517-51 models. I'm guessing Microsoft is having issues with one or more of the drivers still. Once they get that sorted Acer will release the Windows 11 driver bundle and update Predator Sense for it as well. For now just continue to run Windows 10 on your machine.
Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.0 -
Wait till laptop scrap
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Current issues havnt solve, Open new thread will cause more many same thread make many rubbish comments n unhelp at all.
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AS I said earlier, Windows 11 isn't yet supported on the PH517-51 models. Just use Windows 10 until Acer releases a full suite of Windows 11 drivers and apps. Until then trying to run Windows 11 will be problematic, as you found with Predator Sense.
Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.0 -
Meanwhile, either try to install them in Win10 compatibility mode or try a few driver freeware tools to see if they can pick up anything that will work running Win11. If nothing works, then you have to keep checking the Acer downloads for Win11 drivers like the rest of us Acer users. It's highly unlikely that anyone on these user forums has any way of finding out when or even if they will appear.
Jack E/NJ
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