Asus predator helios 300 thermal problems with CPU

RobiRo19
RobiRo19 Member Posts: 2 New User

Hello everybody!

Since two weeks i am having issues with my laptop. It always has its fps dropping while playing games and the temperature on the CPU is very high. These are my specs:

Intel(R) Core(TM) i7-10870H CPU @ 2.20GHz

NVIDIA RTX 3080

Does anybody have some ideas on how to fix this?

Answers

  • JackE
    JackE ACE Posts: 45,182 Trailblazer
    1. What is helios 300 model number? For example, PH315-57?
    2. How high did CPU temperature get in Predator Sense?
    3. How high did GPU temperature get in Predator Sense?
    4. Is coolboost turned on in Predator Sense?
    5. Do you have laptop raised about an inch above a hard surface to promote better airflow?

    Jack E/NJ

  • RobiRo19
    RobiRo19 Member Posts: 2 New User
    1. Acer predator Helios 300 PH315-53

    2. For the CPU i have sometimes even 80-90 C.

    3. The GPU somewhere around 70-80 C.

    4. It is

    5. I have.

    And sometimes in predator sense the gpu discrete is IDLE

  • JackE
    JackE ACE Posts: 45,182 Trailblazer

    Both CPU & GPU temperatures are well within the normal range under load. Accordingly, any throttling behavior might be due to the battery charge level dropping below 50% even while plugged in When this happens, battery charging takes precedent over CPU/GPU gaming loads and performance will drop Time to stop gaming and allow battery to charge back up to 100%, then gaming load can continue till charge level again drops below about 50%

    Jack E/NJ