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Sense issue (PO3-640) after downgrading (W11 > W10) I want to disable the case/fan lights.

hi,

i recently did a clean install with Windows 10 straight when I got the machine. I tried to run Sense downloaded from offical Acer support page ( https://www.acer.com/gb-en/support?search=DGE2WEG01822803D189600;DG.E2WEG.018;PO3-640&filter=global_download

Event though it says Windows11…

The app starts, as the service and executables are running, but no UI ever shows up. And I tried other solutions found on this forums and in the web already (like rebuild perfindexs, running the app from the folder as admin)

Doesn't seem to work, acer arc does work btw.

Basicly, all I want to disable the case/fan lights. That's all. I need Pc to work with, not a fckn disco

[Edited the thread to add issue detail]

Accepted answers

billsey

That should get you enough info…

All comments

Alejandro_AC

Hi @sarahhell the equipment is not designed to work with Windows 10, for this reason the drivers may not work correctly or may cause problems, the same happens with Acer applications, they may not work as is the case with Sense.
What is the reason why I downgrade Windows?

Thank you for participating in the Acer community.
All the best.

billsey

Yes, PredatorSense does some really low level stuff, and that would likely break if tried with an unsupported OS like W10.

patriot2

Well i have a similar PC model and i also downgraded from WIN11 to WIN10 bacause i could not stand WIN11,i installed the Predator Sense for WIN11 from the downloads page and it works just fine for me.

sarahhell

https://community.acer.com/en/discussion/comment/1195419#Comment_1195419

thanks for response, I downgraded due to software compatibility issues.

I just wanted to ask if someone has Idea. Like I said, the only reason is to turn of the case lights.
And as far as I know the sense software would be the most comfortable way.

Guess there are bypasses, such as registry entries or config files.
But that would require deep knowledge I guess, I could try to figure it out by myself, if the day comes where I can find the time for it.