Acer Nitro 5 giving off burning smell

Spotblur
Spotblur Member Posts: 1 New User
edited July 2023 in Nitro Gaming
A few days ago, my Acer Nitro 5 started giving off a burning smell. I shut it down,  found the section that was overheating, and discovered that it was quite burnt. Is this repairable?


Best Answer

  • andylb
    andylb ACE Posts: 3,827 Pathfinder
    Answer ✓
    That question can only be correctly answered by a tech and we are users just like you, we aren’t techs. If you are under warranty contact Acer support, if not take it to a reputable Computer repair store.

    Please click YES if I answered your question

    I am not an ACER employee
    Thank you and have a blessed day  B)

    ★★ ACE Pathfinder 2019★★

Answers

  • andylb
    andylb ACE Posts: 3,827 Pathfinder
    Answer ✓
    That question can only be correctly answered by a tech and we are users just like you, we aren’t techs. If you are under warranty contact Acer support, if not take it to a reputable Computer repair store.

    Please click YES if I answered your question

    I am not an ACER employee
    Thank you and have a blessed day  B)

    ★★ ACE Pathfinder 2019★★

  • Manny-Acer_Retired
    Manny-Acer_Retired Newbie Posts: 4,453 Guru
    edited March 2020
    Spotblur said:
    A few days ago, my Acer Nitro 5 started giving off a burning smell. I shut it down,  found the section that was overheating, and discovered that it was quite burnt. Is this repairable?


    Hello Spotblur,

     

    I'm very sorry to hear this.  Can you please send me a private message with your name, phone and the serial number of your unit to better assist you?

    You can also contact our support line via chat (Click to Chat) and phone 1-866-695-2237.


    Thanks,

    Acer-Manny


  • John_Mac
    John_Mac Member Posts: 1 New User
    Hello I have a fume smell coming out of my laptop especially when gaming. Where is that photo located so I can see if it is there?
  • Ingrid-Inactive
    Ingrid-Inactive Inactive Posts: 3,612

    Inactive

    Hello John_Mac

    I am sorry to hear you are having this issue, I sent you a private message with some information, please check your inbox at your convenience. 

    Best Regards, 
    Acer-Ingrid 
  • JarosiQ
    JarosiQ Member Posts: 1 New User

    Hello I have same problem right now with my Acer nitro 5 and I'm wondering if I my warrancy will cover this?

  • Floatingturtle472
    Floatingturtle472 Member Posts: 1 New User

    My laptop just started doing the same thing with the smell what should i do

  • Ingrid-Inactive
    Ingrid-Inactive Inactive Posts: 3,612

    Inactive

    Hello @Floatingturtle472,

    Thank you for your participation in the Acer Community. We are sorry to hear you are having this issue, we recommend contacting the support by selecting your country in this link: https://www.acer.com/us-en/languages

    Please let me know if you have any issues.

    Best Regards,

    Acer-Ingrid

This discussion has been closed.