Acer Nitro 5 AN515-57 GeForce 3060 problem

Hello,

I have a serious problem with my Acer Nitro 5 AN515-57 with GeForce 3060. Well, after turning on the system it is impossible to play any game, the picture cuts very badly. In addition, after turning on any game the card load is 100%. By trial and error method I noticed that reinstalling the graphics drivers helps. Unfortunately, after rebooting the laptop, the problem returns again and I have to reinstall the drivers again. I would like to add that I have disabled the integrated card in the system, so surely games do not use this card. Can anyone help me solve this problem?

{Thread was edited to add model name to the title}

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JackE

(1) Was Win10 or Win11 factory installed?

(2) Where did you get 3060 drivers?

StevenGen

Mikedos said:

Hello,

I have a serious problem with my Acer Nitro 5 AN515-57 with GeForce 3060. Well, after turning on the system it is impossible to play any game, the picture cuts very badly. In addition, after turning on any game the card load is 100%. By trial and error method I noticed that reinstalling the graphics drivers helps. Unfortunately, after rebooting the laptop, the problem returns again and I have to reinstall the drivers again. I would like to add that I have disabled the integrated card in the system, so surely games do not use this card. Can anyone help me solve this problem?

{Thread was edited to add model name to the title}

Uninstall completely all the Nvidia drivers with Display Driver Uninstaller Download version 18.0.5.2 first and then make sure that you install all the windows drivers and install the latest Nvidia driver for your RTX-3060 the Version: R515 U2 (516.59) WHQL and RTX Experience and also install the Intel® Driver & Support Assistant that installs all and latest Intel drivers. Do all this and try your laptop again as it sounds like you have corrupted drivers that are affecting your laptop for gaming. Do all that as it will work especially the RTX Experience that has the best settings for allot of games for the RTX-3060 gpu!

JackE

(1) Was Win10 or Win11 factory installed?

(2) Where did you get 3060 drivers?

Mikedos

StevenGen said:

Mikedos said:

Hello,

I have a serious problem with my Acer Nitro 5 AN515-57 with GeForce 3060. Well, after turning on the system it is impossible to play any game, the picture cuts very badly. In addition, after turning on any game the card load is 100%. By trial and error method I noticed that reinstalling the graphics drivers helps. Unfortunately, after rebooting the laptop, the problem returns again and I have to reinstall the drivers again. I would like to add that I have disabled the integrated card in the system, so surely games do not use this card. Can anyone help me solve this problem?

{Thread was edited to add model name to the title}

Uninstall completely all the Nvidia drivers with Display Driver Uninstaller Download version 18.0.5.2 first and then make sure that you install all the windows drivers and install the latest Nvidia driver for your RTX-3060 the Version: R515 U2 (516.59) WHQL and RTX Experience and also install the Intel® Driver & Support Assistant that installs all and latest Intel drivers. Do all this and try your laptop again as it sounds like you have corrupted drivers that are affecting your laptop for gaming. Do all that as it will work especially the RTX Experience that has the best settings for allot of games for the RTX-3060 gpu!

I did as you said. Unfortunately, I could not install the drivers you sent in the link, because they are not supported for my hardware. Also RTX Expiernce can not be installed.

Removing the drivers completely and installing these drivers: https://www.nvidia.pl/Download/driverResults.aspx/190584/pl did not help.

GPU still loaded at 100%.

@JackE
The laptop was without an operating system, so i installed Windows 10. I downloaded these drivers: https://www.nvidia.pl/Download/driverResults.aspx/190584/pl

JackE

>>>The laptop was without an operating system, so i installed Windows 10. I downloaded these drivers>>>

Download, unzip and install this 3060 driver instead

https://global-download.acer.com/GDFiles/Driver/VGA/VGA_NVIDIA_27.21.14.6179_W10x64_A.zip?acerid=637601208769441702&Step1=NOTEBOOK&Step2=NITRO&Step3=NITRO AN515-57&OS=10M1&LC=en&BC=ACER&SC=PA_6

Mikedos

@JackE
I did so and unfortunately the same thing again. In game GPU 100%.

JackE

Go to this link and update the Win10 chipset driver.

https://www.acer.com/ac/en/US/content/support-product/8963?b=1

Mikedos

It didn't help. A while ago I upgraded to Windows 11 and the same thing happens all the time. My last step will be to install Windows 10 cleanly. If that doesn't help, I'll be forced to return the notebook for warranty. I have had this notebook for less than two months....

JackE

>>>A while ago I upgraded to Windows 11 >>>

Aye!!! I wished you had mentioned this earlier. Like the rest of us Acer users, you must keep checking the ACER download site for Win11 updates. While your machine is capable of running Win11, it still will have bugs until the ACER Win11 updates appear. Meanwhile, you might try iobit's DriverBooster freeware to see if it can pick up any better Win11 drivers on line. That's about all you can do right now until the Win11 updates are published.

https://www.acer.com/ac/en/US/content/support-product/8963?b=1

Phantom362

I am facing this stupid error where on charge my Acer nitro 5 i7 11th gen and RTX 3060 give 10 to 15 fps which is absurd. I spent my money on this machine and I regret that now.

Every time when I want to play a game I need to install the graphics driver again to make them work which is not a solution.

Kindly provide a solution.

Windows 11 22H2

JackE

Phantom362

Battery must be 100% charged and plugged in BEFORE starting heavy gaming load.

JackE

Welcome back @Mikedos Did you check for a restore point just in case an errant Windows update caused the latest problem? I suspect that's what's going on but unfortunately the OP in the other thread doesn't have a restore point with a date stamp about when the
problem started.last Wed or Thurs. It may require a reset. So check your restore points in Control Panel.

JackE

»>System restore won't help, because I can't go back that far in time»»

Please stay on this thread when responding. When did the problem start?

Mikedos

https://community.acer.com/en/discussion/comment/1192071#Comment_1192071

hello , unfortunately in June 2022 even a clean install of windows did not help, so I returned the laptop for warranty. was ok, but unfortunately, after some time a similar problem appeared - as I wrote in another post.

JackE

Do you still have the same model?
How long ago did the latest problem start?

Mikedos

Yes
I dont know, because i dont played games, i saw this problem about few weeks ago.

JackE

So are you saying this problem could've been going on for a long time before you noticed it?

Mikedos

Yes, could it be because the CPU is overheating? whitout playing games temperatures are high 80 to 90? I am sending a screenshot from the 3d mark test: