Draining battery and temp - nitro 5 AN515-45

SebCza
SebCza Member Posts: 4 New User
edited February 2022 in Nitro Gaming
Hey,

My new acer nitro 5 AN515-45 have in my opinion few issues.

1. 100% charged and while gaming battery power drop every houer by 5% when power supply is still plug in?

2. New laptop but in game avg cpu temp is 90°C

3. Have sometime big throtling on cpu to 300 Mhz and fps count drop to 2-3 per sec

[​//Edited the content to add model name]

Answers

  • SebCza

    I am really sorry for the inconvenience..   Let us do the basic steps first..

    Doing the power drain and bios defaults will really help.  Kindly follow the steps given below:

    Turn off the laptop. Disconnect or unplug the charger cable, devices or any other cables connected to your laptop. Close your laptop. Turn it upside down.  On the bottom of the laptop, you can find a  pin hole. It is a tiny hole. You can a find a battery symbol indicator next to the hole. It is like a + and – sign symbol as though somebody is trying to shift the battery out. Insert the pin on to the hole for 30 seconds. Remove the pin. Flip the laptop. Connect the charger cable, turn on the computer.  Only on laptops where the battery is inbuilt you can find the battery reset hole on the back of laptop.

    If you don’t find a pin hole on the back of laptop then you might be using removable battery. There is no need to unscrew anything to remove the battery.  Turn off the laptop. Disconnect or unplug the charger cable, devices and any other cables connected to your laptop. Close your laptop. Turn it upside down.  On the bottom of the laptop, please look at the top or bottom depending on the way you look at it. You can find a long door. It is a battery removable door.  Just below that you can find a latch.  If you move the latch you can remove the battery door. Once the battery is removed, flip the laptop. Open the top cover, press and hold the power button for 1 minute. Connect the battery back on the back of computer. Connect the charger cable back and then turn on the computer. 
     
    If you don’t see a reset pin hole on the back of laptop or if you are not able to remove the battery (if it is inbuilt) then please unplug all the cables and devices out of laptop.   Hold the power button for 1 minute.  After releasing the button you should wait a while before plugging in power. Just because the button has been pressed doesn’t bleed off all the residual electricity on the motherboard. Wait 15-30 minutes before plugging in power. Then once power is connected wait for a full battery indication before turning the system on. That allows the battery to fully reset it’s internal statistics.

    Connect all the cables back and restart the computer.  


    While turning on the computer, tap f2. It will go to bios. Press f9 once. It will show load bios defaults with a yes or no popup. Press enter. Popup screen will disappear.  Press f10 once. It will show save changes popup with yes or no. Press enter. Computer will restart and it will load into windows.   
     
    It might also be the issue with battery, charger or power outlet.   Try to use the charger in a different room on a different power outlet.  Try to bypass the surge protector and connect it directly to power outlet.    Try to use an alternative charger if possible.    Try to turn on the computer without the charger and check it  ( as long as the battery is not drained out )  

    Try windows x 
    go to device manager 
    expand Battery
    right click on all the items below battery – uninstall 
    Restart the computer 
     
    It should work fine.. 

    Please let us know whether there is any improvement and if not we will try some alternative steps. 

    Click on "Like" if you find my answer useful 

    Click on "Yes" if it answers your question.


    Please click YES if I answered your question

    I am not an ACER employee
    B  Thank you and have a BLESSED AND HAPPY DAY  B


                                         ★★ WILLIAM - MRK ★★

  • SebCza
    SebCza Member Posts: 4 New User
    Hey again, 

    Thank you William_mk2 but it's doesn't help at all. I maked some measure and all for me is now correct. The problem is with to small power charger (or broken power managment) which can't provide enough power for laptop in even middle class game.

    Laptop try (on the beggining) to not consume battery but it's generate super power throtlling on gpu and cpu to 1-2 FPS,. When battery power drop under 98% Laptop start fill free to consume it and drain my battery, Throtlling gone, but I can image how damaging it's for battery (when all time be draining) and in near future when battery finally dead i will stuck with 1-2 FPS

    I'm so desapointed. My colegues says, "Acer is worst, don't buy it" and I don't beleved them, and i regret so much. Mayby I'm not lucky and it's happend only this time but from someone my colegues have same experience and now for me.
  • pipe36635
    pipe36635 Member Posts: 1 New User
    Hey SebCzaa

    so i'm just bought a same laptop as your. i wondering that is you find any solution for battery draining problem

    if you know please let me know

    thank you

  • Easwar
    Easwar Member Posts: 6,727 Guru
    Hi @SebCza,

    # Try to update the battery driver

    1. Hold windows key and hit letter X.
    2. Choose the device manager option.
    3. Go with the option battery.
    4. Under the title battery.
    Update Battery Drivers in Windows EASILY - Driver Easy
    5. Right click on that option ----> Update all driver under the title battery.
    6. Choose "search automatically". 

    Check this T/S and post the result. ​