ACER Aspire 5741 New Install of Win 7 - No Ethernet, Network Or PCI Comms Controllers - HELP!

gspotjulian
gspotjulian Member Posts: 3 New User

Hi Guys,

I have had to load a new copy of Win 7 and I find now I have No Ethernet, Network Or PCI Comms Controllers showing. Obviously I cannot connect to the internet at all so cannot update.

I have entered my Serial Number & SNID here to find which drivers I need but they are not recognised??

Can anyone help with the drivers I need and how to get them off the net and loaded onto my laptop please. I am a novice so need step by step guidance if possible.

Thanks - Julian

Answers

  • Puraw
    Puraw ACE, Member Posts: 13,182 Trailblazer

    Hi @gspotjulian

    Bring your laptop to a computer repair shop and ask them to load your Windows 7 disk, they can also get the Acer drivers and Network drivers from Acer Support online.

  • gspotjulian
    gspotjulian Member Posts: 3 New User

    Hi,

    I have loaded win 7 already but do not have any drivers. All I need is someone to point the correct drivers out as the Acer search does not recognise the laptop.

  • Puraw
    Puraw ACE, Member Posts: 13,182 Trailblazer

    Hi @gspotjulian

    This is a 10 year old laptop, to get that to network online properly requires a bit more expertise than just loading some drivers, please go to a computer repair shop for that. You do realize that W7 is no longer supported by MS and that you will need W7 AV and Anti Malware programs if you want to browse online? You will also need W7 FireFox or Chrome as Windows Explorer browsers are no longer recognized by most web sites.

  • gspotjulian
    gspotjulian Member Posts: 3 New User

    Hi,

    thanks for the info but I cannot afford to take it to a repair shop and everything you have stated above I am aware of but does not help with my initial question. Once I can get online I can download the security I need. Thanks.