I have been sent a link to acer for the Customer Self Service

George9092
George9092 Member Posts: 18 Troubleshooter
edited March 2023 in Swift and Spin Series

Hello,

I have been sent a link to acer for the customer self service. The purchase date is wrong though, and it is grayed out so i can't change it. I can though attach a proof of purchase. Do I still submit it? They should be able to look on the system as the warrenty is still in-date.

Any help would be apprieciated.

[Edited the thread to add issue detail]

Best Answer

  • Ingrid-Inactive
    Ingrid-Inactive Inactive Posts: 3,612

    Inactive
    Answer ✓

    Hello @George9092,

    Thank you for your participation in the Acer Community. I sent you a private message, please check your inbox at your convenience.

    Best Regards,

    Acer-Ingrid

    »Note: The Acer Community is not a direct portal for Customer service, the Acer forum discussions were designed as a peer to peer support community where Acer users help other Acer users. For repair, please select the country at https://www.acer.com/us-en/languages«

Answers

  • Alejandro_AC
    Alejandro_AC ACE Posts: 13,319 Trailblazer

    Hi @George9092 wait for response from @Acer-Ingrid who can give you better information on how to proceed in this case.
    All the best.

    • Haga clic en "Me gusta" si mi respuesta fue útil o márquela como solución si se resolvió, ¡gracias!
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  • George9092
    George9092 Member Posts: 18 Troubleshooter
    https://community.acer.com/en/discussion/comment/1188549#Comment_1188549

    Thank you :)

  • Ingrid-Inactive
    Ingrid-Inactive Inactive Posts: 3,612

    Inactive
    Answer ✓

    Hello @George9092,

    Thank you for your participation in the Acer Community. I sent you a private message, please check your inbox at your convenience.

    Best Regards,

    Acer-Ingrid

    »Note: The Acer Community is not a direct portal for Customer service, the Acer forum discussions were designed as a peer to peer support community where Acer users help other Acer users. For repair, please select the country at https://www.acer.com/us-en/languages«

This discussion has been closed.

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