Acer nitro 5 lost 4% charge all of a sudden.

Andrew_Sn
Andrew_Sn Member Posts: 146 Fixer WiFi Icon
edited March 2023 in Nitro Gaming

Hello. Today I was sitting at my nitro 5, it was charged up to 100% and plugged into an outlet. But suddenly it just lost 4% of the charge and dropped to 96%. This has happened to me 3 times now and it's the same all the time, it just loses 4% charge from 100% to 96%. Please tell me why is this happening? Is this normal for a laptop? Where do these 4% go?

Answers

  • Alejandro_AC
    Alejandro_AC ACE Posts: 13,319 Trailblazer

    Hi @Andrew_Sn It may simply be a reading error, please try to perform a battery calibration, thank you.

    https://community.acer.com/en/kb/articles/140-calibre-su-bateria-con-acer-care-center


    Greetings.

    • Haga clic en "Me gusta" si mi respuesta fue útil o márquela como solución si se resolvió, ¡gracias!
    • Colaborador pro bono, no trabajo ni hablo en nombre de Acer
    • Please click "Like" if my answer was helpful or mark it as solution if it was solved, thanks!
    • Pro bono contributor, I do not work or speak on behalf of Acer
    • MVP de MSFT (2003-21) & Windows Insider & (alezmvp)
  • Andrew_Sn
    Andrew_Sn Member Posts: 146 Fixer WiFi Icon

    Hello. I asked this question on reddit and they told me it was a battery protection feature, it happens to some people too.

  • Alejandro_AC
    Alejandro_AC ACE Posts: 13,319 Trailblazer

    Battery protection is a feature of Acer Care Center, please check if you have it enabled:
    Open Acer Care Center - Check - Battery Status - Right side with ">" symbol - Enable "Battery charge limit" option

    • Haga clic en "Me gusta" si mi respuesta fue útil o márquela como solución si se resolvió, ¡gracias!
    • Colaborador pro bono, no trabajo ni hablo en nombre de Acer
    • Please click "Like" if my answer was helpful or mark it as solution if it was solved, thanks!
    • Pro bono contributor, I do not work or speak on behalf of Acer
    • MVP de MSFT (2003-21) & Windows Insider & (alezmvp)
  • leonaip
    leonaip Member Posts: 417 Specialist WiFi Icon

    do not full charge your laptop all the time, much better if you enable the battery charge limit while plugged in to the outlet.

    If my answers/solutions help you, please consider hitting "Like" and "Yes".

    Regards and God speed 😉


    Acer Nitro 5 AN515-58

    - Intel Core i5-12500H 12th gen Octacore ( 2.70 ghz... Turbo up to 4.50 ghz ) with p-cores and e-cores

    - 15.6 inch thin bezel IPS FHD ( 1920X1080 ) 144hz

    - RAM 8 GB DDR4 MAX 32 GB

    - SSD 512 GB Nvme

    - Nvidia Geforce RTX 3050 ( DEDICATED 4 GB GDDR6 )