My Acer Aspire A315-57G turns on but the screen remains black.

I was using the laptop (Aspire A315-57G) while it wasn't plugged in and the battery was a bit low so I had battery saver turned on. I picked it up switched places and I saw that there was some issue with the screen as the mouse wasn't responsive and it was completely frozen.

I pressed the power button till it turned off and then tried turning it on again. The scree laptop would turn on but the screen would remain off. I tried this a few times but it stopped turning on andthe blue light blinked 5 times after that when I tried turning it on.

I searched online and found out that the battery was dead. I plugged it in and let it charge for a bit. Now that I try turning it on, the power light is blue and the fan is also spinning but the screen is completely black and isn't turning on at all.

Also, when I plug in or remove the adapter while it is on, there is a loud beep which is louder than the usual beep I got when doing the same thing when the laptop was okay.

I have tried the reset pin on battery but that didn't work. Please help me fix this quickly as I am a University student and cannot afford another laptop and I also have important work on it 😔

Accepted answers

ZYBORXELLER

So apparently there was some issue with the battery not having enough charge maybe or something but when I tried to turn it on now, the same thing happened but this time it turned off itself a few times and started up again. Had an rgb mouse connected which wasn't turning on before but this time it turned on so I realised it was now OK and the laptop is now working as normal

All comments

Alejandro_AC

Hi @ZYBORXELLER Do you have the possibility to connect an external monitor or TV and check if you have an image? Thank you.
Greetings.

ZYBORXELLER

https://community.acer.com/en/discussion/comment/1187546#Comment_1187546

Not right now. Its currently 8pm where I am and I'll only have access to that tomorrow at around 11am which is too long and I've also got classes so I really need this in working condition. is it possible to fix it without that?

I don't know if it will help but the loud beep I might be related to my issue.

Alejandro_AC

Okay, a beep at boot may indicate an electrical problem with the motherboard or the power supply itself.
Greetings.

ZYBORXELLER

https://community.acer.com/en/discussion/comment/1187554#Comment_1187554

No the beep doesn't occur at boot.

Here is what is happening:

1. I turn on the laptop

2. Charging light is red (if plugged in) and the power light is blue and the fan is spinning

3. The screen remains off

4. If I try to plug in or remove the adapter, there is a beep. That is normal for this laptop, but this beep is louder than the normal beep that happens when I plug in or remove the adapter when the laptop is on in normal condition.

ZYBORXELLER

So apparently there was some issue with the battery not having enough charge maybe or something but when I tried to turn it on now, the same thing happened but this time it turned off itself a few times and started up again. Had an rgb mouse connected which wasn't turning on before but this time it turned on so I realised it was now OK and the laptop is now working as normal