my built in monitor is reading as the integrated while my second monitor reads as the nvidia gpu.

awner1881
awner1881 Member Posts: 5

Tinkerer

edited March 2023 in Predator Laptops

i have a helios predator 300 rtx3070ti and my built in monitor is reading as the integrated while my second monitor reads as the nvidia gpu, when I unplug the second monitor it won't switch to nvidia on laptop display when I game it runs on integrated even though all games are set to run on nvidia through the control panel and graphics settings on win 11

Acer - Predator Helios 300 - 15.6" QHD 240Hz Gaming Laptop - Intel Core i7 - 16GB DDR5 - NVIDIA GeForce RTX 3070 Ti - 1TB SSD

when I start red dead redemption 2, it starts on the second monitor and in the files it reads as the nvidia rtx3070 ti, but when i switch it to the first monitor the built in laptop monitor it reads as intel and the fps drops to 2fps. even though everything is set to run on the nvidia all my games apparently for the past 2 months have been running on the integrated graphics.

[Edited the thread to add model name to the title]


https://www.bestbuy.com/site/acer-predator-helios-300-15-6-qhd-240hz-gaming-laptop-intel-core-i7-16gb-ddr5-nvidia-geforce-rtx-3070-ti-1tb-ssd/6504564.p?skuId=6504564

Answers

  • Leostat
    Leostat ACE Posts: 3,043 Pathfinder

    Could we grab the model number? It's like ph515-45 , the best buy link doesn't work for me due to a region restriction aha

    It is 'normal' for the display to be connected to the iGPU to save power, and I think your model will have a mix switch which lets you use it in either routed mode (better power efficiency) or direct (better FPS)

    I wonder if there is a bug with the switching or if the port for the display is shared with the hdmi, 🤔 this would be odd though, but can check the service guide to see how it's hooked up

    Inside predator sense, and maybe the bios, is there an option such as dedicated graphics mode, mux switch, or an option to toggle the igpu off?

  • awner1881
    awner1881 Member Posts: 5

    Tinkerer

    • PH315-55-795C

    There is no switch from what I see my biggest issue is

    when red dead redemption 2 is on the second monitor it reads as the nvidia rtx not intel. and i still can't do anything in it.

    i can see the main menu and it freezes but i can hear things moving

    in the menu when i click stuff and the monitor output is greyed out unchangable even in the file settings.

    when I move it to the main laptop screen the log file shows as the integrated graphics.