Nitro AN515-57 Microphone Not found how should I fix this?

Vik_95
Vik_95 Member Posts: 6

Tinkerer
edited March 2023 in Nitro Gaming

Well I have Nitro AN515-57 and I want to connect my phone's earphone into my laptop's 3.5mm audio jack. But the problem is, my earphone works like the output device is found, but on the input device, means my mic does not get found and it uses the webcam mic (microphone array is displayed). Same case with my headphones. I tried every thing possible. One thing I noticed was when I went into device manager and clicked on "show hidden devices" I could see 3 microphone devices. But the problem was it says the device is not connected rather it was. And showed microphone array connected( the webcam one) how should I fix this?

[Edited the thread to add model name to the title and issue detail]

Best Answer

  • Alejandro_AC
    Alejandro_AC ACE Posts: 13,319 Trailblazer
    Answer ✓

    You need a telephone type microphone/headset with a single OMTP jack type connector or one of the larger classics with a USB connector.

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Answers

  • Alejandro_AC
    Alejandro_AC ACE Posts: 13,319 Trailblazer

    Hi @Vik_95 Do you have it set as a headset? if this is so, the microphone should work automatically.

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  • Alejandro_AC
    Alejandro_AC ACE Posts: 13,319 Trailblazer

    Make sure of the type of connector since your equipment is of the OMTP type, I leave you an image with the differences:

    ace3.jpg
    ace1.jpg
    ace2.jpg

    • Haga clic en "Me gusta" si mi respuesta fue útil o márquela como solución si se resolvió, ¡gracias!
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    • Please click "Like" if my answer was helpful or mark it as solution if it was solved, thanks!
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  • Vik_95
    Vik_95 Member Posts: 6

    Tinkerer
    https://community.acer.com/en/discussion/comment/1183529#Comment_1183529

    Well I'm using my phone's earphones not headset. But there's another problem with headset too. My headset has 2 cables, one for mic and one for audio. But this laptop has -1- 3.5mm port. I had to use splitter. But when I use the splitter, my audio gets reversed like the sound coming from right is coming from left and vice versa. How do I fix that then?

  • Vik_95
    Vik_95 Member Posts: 6

    Tinkerer

    I have tried almost 5 splitters and every splitter has the same thing so I guess its not the splitter which is broken. And when I just plug in my headset and dont plug my mic, the audio works perfect. How is it so

  • Alejandro_AC
    Alejandro_AC ACE Posts: 13,319 Trailblazer

    There are no guarantees that a splitter will work.

    The input admits a 3.5 OMTP type jack, so the micro-headphone must have that type of connector:

    ace1.jpg

    • Haga clic en "Me gusta" si mi respuesta fue útil o márquela como solución si se resolvió, ¡gracias!
      • Colaborador pro bono, no trabajo ni hablo en nombre de Acer
    • Please click "Like" if my answer was helpful or mark it as solution if it was solved, thanks!
      • Pro bono contributor, I do not work or speak on behalf of Acer
    • MVP de MSFT (2003-21) & Windows Insider & X (alezmvp)
  • Joe9844
    Joe9844 Member Posts: 578 Seasoned Specialist WiFi Icon

    Plug in your phone's earphone, the computer prompts you “which device did you plug in”, select “headset”.

    Lightly tap your earphone's mic, if the “mic array” signal meter jumps, then you are using your earphone's mic. It is not a separate item.

  • Vik_95
    Vik_95 Member Posts: 6

    Tinkerer
    https://community.acer.com/en/discussion/comment/1184187#Comment_1184187

    Okay so how do I use my headphones if splitters will not work🤔

  • Alejandro_AC
    Alejandro_AC ACE Posts: 13,319 Trailblazer
    Answer ✓

    You need a telephone type microphone/headset with a single OMTP jack type connector or one of the larger classics with a USB connector.

    • Haga clic en "Me gusta" si mi respuesta fue útil o márquela como solución si se resolvió, ¡gracias!
      • Colaborador pro bono, no trabajo ni hablo en nombre de Acer
    • Please click "Like" if my answer was helpful or mark it as solution if it was solved, thanks!
      • Pro bono contributor, I do not work or speak on behalf of Acer
    • MVP de MSFT (2003-21) & Windows Insider & X (alezmvp)

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